I'm using Vista Home Basic 32 bit.
When I click on "Check for updates" I'm told an update is available and shown the version number.
I click on "Yes" to install the update but then get an error message saying Ccleaner could not be updated.
0x2eff: The connection to the server was reset.
Does anybody know why I have the problem.
I've been using CCleaner Pro for a few years without any problem. The above problem has only started just recently.
check you have the very latest version which was a patch released yesterday.
you want v5.30.6065, available here; http://www.piriform.com/ccleaner/builds
get the free then plug in your key to make it Pro.
I had v5.30.6063, the problem started with the version prior to 6063.
I have manually downloaded the builds, I did that last time and this time and they seem to install without problem retaining my registration information.
I just think it would be very convenient if I could update from within the program as I have done in the passed.
I tried turning off Windows Firewall when checking for updates, it didn't help.
I don't have proxy server turned on.
If you've been having issues with it not automatically updating by itself perhaps visit the Microsoft Updates/Windows Updates site, and download any update that states it's for Root Certificates. Sometimes updating Root Certificates when an update is available may fix the issue.
Thank you mta and Andavari, I don't have cCleaner set up for auto updates.
I update it by clicking on the link at the bottom right hand of the main page and clicking "Check for updates".