Ccleaner Pro 6 start niet meer op (en zoals eerder vermeld werkt versie 7 helemaal niet).
In taakbeheer zijn er nochtans actieve processen..
Hi @Mossike,
Please contact our support team via the Contact Us page on our Help Centre using the same email address you used to make your purchase. Once you have clicked Submit, please click the Start Chat button to give details to an agent so we can investigate this further.
Vertaald met machinevertaling
Neem contact op met ons supportteam via de contactpagina in ons Helpcentrum met hetzelfde e-mailadres dat u heeft gebruikt om uw aankoop te doen. Nadat u op Verzenden hebt geklikt, klikt u op de knop Chat starten om de details aan een medewerker te geven, zodat we dit verder kunnen onderzoeken.
Hi Laurence,
I managed to reinstall it after rebooting. It works again..
But I am not keen in upgrading to version 7 because there seems to be a lot of problems with it..
Your advice ?
Thanks.
Mario.
Glad to hear you were able to resolve your issue.
Are you experiencing any specific issues with CCleaner 7?
Indeed, upgrading to version 7 doesn’t even start installing, however in task manager there’d a process in the background
May i ask what Operating System you are using?
Windows 11 Home 24H2 build 26120.1350
Is there a solution in the making for version 7 ?
Thanks for these details @Mossike I have sent you a DM on this issue.
1 Like
Ok, I’ve tried that, but see my comment in my e-mail sent to you
Hi,
I downloaded it and try to install but it says webview already installed.
Best regards,
Mario Mewis.
No solutions for a working version 7 yet ?
Can anybody please tell me if version 7 is up and running?
Also : version 6.3 doesn’t startup anymore.
I have to uninstall it, reboot my pc, reinstall and activate : then it works untill you go out of the program, then it doesn’t start up again !!
Annoying because I paid for it !!
Since a while updating to version 7 doesn’t work : nothing happens.
Also version 6.3 which I run now, doesn’t start up anymore : I always need
to uninstall the program, reboot the pc, reinstall and reactivate.
Quite annoying !
Is there an urgent solution ?
If not, I would like to get my money back.
Thank you.
