CCleaner Pro does not clear all cookies.

CCleaner for Windows CCleaner Windows Bug Reporting
1

I have CCleaner Pro v5.30.6065 running on win10/64 bit with checks

in the boxes to clear cookies in MS Edge and Internet Explorer.

When I run CCleaner, it says those two items are "skipped".

Is there another setting I am missing? Why is it skipping over

these two? Thanks in advance.

2

Usually this is because the browser is open or an application that uses the windows browser (such as outlook or even quicken) is open. So that's where I'd start looking