I ran a Custom Clean with the current CCleaner Free Portable v5.90 today and noticed an odd glitch. CCleaner found ~ 240 MB of files ready to be cleaned when I clicked Analyze, but when I clicked Run Cleaner it reported "Cleaning Complete - 0 Bytes Removed". Note that all open programs (e.g., File Explorer, Firefox etc.) were closed before I started the Custom Clean.
I checked my hidden C:\Users\<myusername>\AppData\Local\Temp folder and confirmed that all files older than 24 hours had actually been purged (note that my setting at Options | Advanced | Only Delete Files in Windows Temp Folders Older Than 24 Hrs is ENABLED) so the "0 Bytes Removed" message was obviously incorrect.
I closed CCleaner and re-launched a few minutes later, and this time a Custom Clean ran as expected, even though it only found a few files to clean.
I normally only run CCleaner once a week on Sundays and just updated to v5.90 on 25-Feb-2022 so I believe this is only the second time I've run a Custom Clean with v5.90, so I'm not certain if today's error was a one-time glitch or a reproducible bug.
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I ran a Custom Clean with the current CCleaner Free Portable v5.90 today and noticed an odd glitch. CCleaner found ~ 240 MB of files ready to be cleaned when I clicked Analyze, but when I clicked <strong>Run Cleaner</strong> it reported "<strong><em>Cleaning Complete - 0 Bytes Removed</em></strong>". Note that all open programs (e.g., File Explorer, Firefox etc.) were closed before I started the Custom Clean.
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<a data-wrappedlink="" href="<fileStore.core_Attachment>/monthly_2022_03/1395844931_CCleaner5_901stRunErrorCleaningComplete0BytesRemoved06Mar2022.png.be54ebcf4f6ac73685fde3eb61ead870.png" title="Enlarge image" data-fileid="15992" data-fileext="png" rel=""><img alt="1395844931_CCleaner5_901stRunErrorCleaningComplete0BytesRemoved06Mar2022.png.be54ebcf4f6ac73685fde3eb61ead870.png" class="ipsImage ipsImage_thumbnailed" data-fileid="15992" data-ratio="26.52" width="822" src="<fileStore.core_Attachment>/monthly_2022_03/1395844931_CCleaner5_901stRunErrorCleaningComplete0BytesRemoved06Mar2022.png.be54ebcf4f6ac73685fde3eb61ead870.png"></a>
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<p>
I checked my hidden C:\Users\<<em>myusername</em>>\AppData\Local\Temp folder and confirmed that all files older than 24 hours had actually been purged (note that my setting at Options | Advanced | Only Delete Files in Windows Temp Folders Older Than 24 Hrs is ENABLED) so the "<em>0 Bytes Removed</em>" message was obviously incorrect.
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<p>
I closed CCleaner and re-launched a few minutes later, and this time a Custom Clean ran as expected, even though it only found a few files to clean.
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<a data-wrappedlink="" href="<fileStore.core_Attachment>/monthly_2022_03/705254497_CCleaner5_902ndRunOKCleaningComplete18KBRemoved06Mar2022.png.553614f4eb5a049ec1d998ac1134c838.png" title="Enlarge image" data-fileid="15993" data-fileext="png" rel=""><img alt="705254497_CCleaner5_902ndRunOKCleaningComplete18KBRemoved06Mar2022.png.553614f4eb5a049ec1d998ac1134c838.png" class="ipsImage ipsImage_thumbnailed" data-fileid="15993" data-ratio="31.39" width="822" src="<fileStore.core_Attachment>/monthly_2022_03/705254497_CCleaner5_902ndRunOKCleaningComplete18KBRemoved06Mar2022.png.553614f4eb5a049ec1d998ac1134c838.png"></a>
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<p>
I normally only run CCleaner once a week on Sundays and just updated to v5.90 on 25-Feb-2022 so I believe this is only the second time I've run a Custom Clean with v5.90, so I'm not certain if today's error was a one-time glitch or a reproducible bug.
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Thank you for the info provided. If this ever happens again on your device please send our support team an email at support@ccleaner.com so they could have a better look over it.