Thank you for keeping us updated on the problem.
Just adding my list to the users experiencing issues with Ccleaner post Sonoma upgrade.
A patch release for ccMac 2.09.187 (updating from 2.09.185 from late September) was just released earlier today by the looks of things https://www.ccleaner.com/ccleaner-mac/version-history with a note:
Patch update 2.9.187
- We have also enhanced support for macOS Sonoma and resolved the issue that was preventing users from opening CCleaner from the Menu bar.
That seems promising.
@arkhaminmate, @Kiwibru, @Julius, @Reda, @iichel, @jrhoffman75, @rblacksberg47, @semaj8595, @rafix, @JLDEMENT, @willee51 (and anyone else I may have missed): Give this a try and see if it resolves the issue
1 hour ago, DaveJustDave said:<div class="ipsQuote_contents"> <p> A patch release for ccMac 2.09.187 (updating from 2.09.185 from late September) was just released earlier today by the looks of things <a href="https://www.ccleaner.com/ccleaner-mac/version-history" rel="external">https://www.ccleaner.com/ccleaner-mac/version-history</a> with a note: </p> <p style="background-color:#f7f7f7;color:#382e23;font-size:14px;padding:0px;"> <strong>Patch update 2.9.187</strong> </p> <ul style="background-color:#f7f7f7;color:#382e23;font-size:14px;padding:0px;"> <li> <span dir="ltr">We have also enhanced support for macOS Sonoma and resolved the issue that was preventing users from opening CCleaner from the Menu bar. </span> </li> </ul> <p> That seems promising. </p> </div>
Here still not launching
Hi All,
We have just released an update to CCleaner Mac that should resolve this issue with <span><span dir="ltr">MacOS Sonoma.
Please update to the latest version of CCleaner Mac, 2.9.187 and let me know if it resolves the issue for you.</span></span>
22 minutes ago, Laurence CCleaner said:<div class="ipsQuote_contents"> <p> Hi All, We have just released an update to CCleaner Mac that should resolve this issue with <span><span dir="ltr">MacOS Sonoma. Please update to the latest version of CCleaner Mac, 2.9.187 and let me know if it resolves the issue for you.</span></span> </p> </div>
Here it doesn't. I just re-download and re-installed CCleaner and the issue persists.
The installation file says it is version 2.9 but does not specify sub-versions
Working again. Fix seemed to have worked with Sonoma. Thank you!
It also doesn't seem to solve the issue for me.
Is there any old plist file/folder/etc we could try to delete/clean up?
1 minute ago, iichel said:<div class="ipsQuote_contents"> <p> Is there any old plist file/folder/etc we could try to delete/clean up? </p> </div>
I already tried that and gave up on the idea after I lost too much time without any result
yeah fair enough. i had some old files matching ccleaner and piriform in /Library and cleaned that up. It didn't bring any improvement unfortunately.
Will this get fix anytime soon or should I start looking for an alternative tool?
On 25/10/2023 at 08:38, iichel said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Is there any old plist file/folder/etc we could try to delete/clean up? </p> </div>
Are you trying to rollback? You can get the 2.08.173 build from September here: https://download.ccleaner.com/mac/CCMacSetup208.dmg
On 19/10/2023 at 15:02, Julius said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> The installation file says it is version 2.9 but does not specify sub-versions </p> </div>
I just pulled 2.09 from https://www.ccleaner.com/ccleaner-mac/builds which is labelled on the page as 2.09.187. https://www.virustotal.com/gui/file/fc3704c9ace0b4e04891af41c8904b105863f60f2529eda5749a701bbff84ff4/details shows a first submission date of 2023-10-19, which seems consistent with https://www.ccleaner.com/ccleaner-mac/version-history for 187.
I did have a copy of the 185 dmg lying around, which has a different hash (https://www.virustotal.com/gui/file/785533a29545591882fb23a99f6a7d7a2d9aecbf3389f63a1d3c42455f3323bf/details) and a first submission date of 2023-09-26.
So this is consistent with the download on the builds site being current. @Julius: check your dmg on VT to check which you have?
On 21/10/2023 at 05:47, Kiwibru said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Working again. Fix seemed to have worked with Sonoma. Thank you! </p> </div>
Seems to be working for someone, which might point to you still having the older version somehow @Julius ? Please check and confirm.
58 minutes ago, DaveJustDave said:<div class="ipsQuote_contents"> <p> Are you trying to rollback? You can get the 2.08.173 build from September here: <a href="https://download.ccleaner.com/mac/CCMacSetup208.dmg" rel="external nofollow">https://download.ccleaner.com/mac/CCMacSetup208.dmg</a> </p> </div>
No, I would like to use the latest version.
59 minutes ago, DaveJustDave said:<div class="ipsQuote_contents"> <p> I just pulled 2.09 from <a href="https://www.ccleaner.com/ccleaner-mac/builds" rel="external">https://www.ccleaner.com/ccleaner-mac/builds</a> which is labelled on the page as 2.09.187. <a href="https://www.virustotal.com/gui/file/fc3704c9ace0b4e04891af41c8904b105863f60f2529eda5749a701bbff84ff4/details" rel="external nofollow">https://www.virustotal.com/gui/file/fc3704c9ace0b4e04891af41c8904b105863f60f2529eda5749a701bbff84ff4/details</a> shows a first submission date of 2023-10-19, which seems consistent with <a href="https://www.ccleaner.com/ccleaner-mac/version-history" rel="external">https://www.ccleaner.com/ccleaner-mac/version-history</a> for 187. </p> <p> I did have a copy of the 185 dmg lying around, which has a different hash (<a href="https://www.virustotal.com/gui/file/785533a29545591882fb23a99f6a7d7a2d9aecbf3389f63a1d3c42455f3323bf/details" rel="external nofollow">https://www.virustotal.com/gui/file/785533a29545591882fb23a99f6a7d7a2d9aecbf3389f63a1d3c42455f3323bf/details</a>) and a first submission date of 2023-09-26. </p> <p> So this is consistent with the download on the builds site being current. <a contenteditable="false" data-ipshover="" data-ipshover-target="<___base_url___>/profile/104064-julius/?do=hovercard" data-mentionid="104064" href="<___base_url___>/profile/104064-julius/" rel="">@Julius</a>: check your dmg on VT to check which you have? </p> </div>
I just deleted CCleaner and reinstalled version 2.09.187 from the link you provided. It's not launching.
Can someone recommend good and not too expensive alternatives to CCleaner?
6 hours ago, Julius said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Can someone recommend good and not too expensive alternatives to CCleaner? </p> </div>
No, this is an official website, alternatives are not to be discussed
2 minutes ago, Nergal said:<div class="ipsQuote_contents"> <p> No, this is an official website, alternatives are not to be discussed </p> </div>
Wow! I could maybe understand this if your software worked well. Yet since weeks it doesn't even launch...
No luck with 2.09 and 2.08 builds so far.
@Nergal Still no news on this? It's been a while
Sadly i do not know enough about the mac version to provide more aid.