CCleaner Not Fixing Issue

CCleaner is not cleaning the following issue:

The Start Menu folder referenced by: Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Microsoft Office\Microsoft Office ??? could not be located. These references are often left behind after uninstalling software.

I have followed the advice in Taruns pinned topic but that doesn't fix the problem

Any ideas???

I have followed the advice in Taruns pinned topic but that doesn't fix the problem

are you saying that you've tried "dial-a-fix"?

are you saying that you've tried "dial-a-fix"?

Yes

Yes

Have you tried running CCleaner in safe mode?

Have you tried running CCleaner in safe mode?

Yes, and that still doesn't clear the issue