Ccleaner not cleaning custom location

CCleaner for Windows CCleaner Windows Bug Reporting
1

I have listed an additional location for CCleaner to clean but this is being skipped and I now have to remove the files/folders manually. 

The custom location has been listed in CCleaner for years and I have not had to "clean" it manually before.

The custom location is not beeing 'seen' by CCleaner when running a analysis.

Any suggestion?

Thank you.

CCleaner Pro v5.48.6834 

Windows 10

2

Would you care to list what it is that you have listed for the custom clean?

3
52 minutes ago, hazelnut said: 
<div class="ipsQuote_contents">
	<p>
		Would you care to list what it is that you have listed for the custom clean?
	</p>
</div>

I have created a 'TEMP' folder within 'Downloads' for downloads and all browsers are set to download to this location. 

I then move the downloads I want to save to their respective location and I have set CCleaner to clear this TEMP folder (pic att).

CCleaner.thumb.JPG.8bc1a7bb54d67d2d5a3ce07615e8cbfe.JPG

Edit: I have checked the Adavnced settings and noticed that the box for 'Custom Files and Folders' is no longer ticked. 

Considering that I run CCleaner from the taskbar and do not open the program itself, I cannot explain how the box would become unticked.

4
On 10/11/2018 at 07:39, CuppaT said: 
<div class="ipsQuote_contents">
	<p>
		I have created a 'TEMP' folder within 'Downloads' for downloads and all browsers are set to download to this location.


		I then move the downloads I want to save to their respective location and I have set CCleaner to clear this TEMP folder (pic att).
	</p>

	<p>
		<a class="ipsAttachLink ipsAttachLink_image" data-fileid="11370" href="<fileStore.core_Attachment>/monthly_2018_11/CCleaner.JPG.ed97cbf34848010af5678dab96ca7a97.JPG" rel="" data-fileext="JPG"><img alt="CCleaner.thumb.JPG.8bc1a7bb54d67d2d5a3ce07615e8cbfe.JPG" class="ipsImage ipsImage_thumbnailed" data-fileid="11370" src="<fileStore.core_Attachment>/monthly_2018_11/CCleaner.thumb.JPG.8bc1a7bb54d67d2d5a3ce07615e8cbfe.JPG"></a>
	</p>

	<p>
		 
	</p>

	<p>
		Edit: I have checked the Adavnced settings and noticed that the box for 'Custom Files and Folders' is no longer ticked.


		Considering that I run CCleaner from the taskbar and do not open the program itself, I cannot explain how the box would become unticked.


		 
	</p>
</div>

go to the include tab and edit the directory, make sure u have include files and subfolder selected ccleaner defaults to files only

5

This thread is 2 years old.

Both CCleaner and Windows have changed quite a bit since then.