CCleaner not cleaning Chrome cookies again

v5.36.6278 64-bit doesn't delete cookies in Firefox 56.0.1 64-bit, either.

I'm using a free product that's been doing its job for many years, but it's very unprofessional that there's no official statement about this serious product flaw. Instead, users and forum moderators are left to their own trying their best to help … but to no avail.

@eruption and jparson,

in CC > Options > Cookies, they aren't listed in there to keep are they? (just clutching straws now)

I have CCleaner set to save a total of 4 cookies under the setting you mention.

Let me offer some more info that I just learned:

Chrome appears to now categorize cookies into 3 categories: Cookies, Channel ID, and Local Storage.

CCleaner appears to be cleaning cookies that are classified as Cookies and Channel ID.

CCleaner however is still not touching Local Storage cookies.

All of the above is listed here in Chrome:

chrome://settings/siteData

EDIT: I see the heading for the above referenced path in Chrome reads "All cookies and site data."

It looks like they lumped cookies and site data into a single location in Chrome--WHATEVER site data is, I'm honestly not sure...but it doesn't appear to contain any cookies.

Is it possible CCleaner IS now actually cleaning all cookies, yet leaving those entries classified as 'Local Storage' because that data is NOT cookies? Maybe people (myself included) were mistaking what's listed under chrome://settings/siteData all as cookie data when it's actually cookies AND Chrome 'Local Storage' data?

Ok, did some additional testing.

CCleaner DOES appear to be cleaning cookies in Chrome. I believe the problem is Chrome is now saving 'Local Storage' in the same location as cookies. People are navigating to chrome://settings/siteData and still seeing data in there. Since that's were cookies are ALSO stored, people are assuming CCleaner is not cleaning them (again, I'm guilty here too).

I THINK CCleaner previously did clean ALL data from this location in the past, but I'm not 100% sure.

I'd like one of the developers to chime in here, and offer some insight on IF CCleaner should, or should not be cleaning Local Storage data in Chrome that is saved within the same path as cookies, and what information actually resides within that local storage.

No fix yet?

Man, I hate clearing this manually, such a pain. Would be zero problem if I didn't need to exclude 3 sites. Might just have to deal with it & get rid of ccleaner if they can't fix this.

Man, I hate clearing this manually, such a pain. Would be zero problem if I didn't need to exclude 3 sites. Might just have to deal with it & get rid of ccleaner if they can't fix this.

I've reinstalled the previous version until the new one is fixed.

I've reinstalled the previous version until the new one is fixed.

Does the previous version work on the current Chrome? Can you tell me what version you're using?

Does the previous version work on the current Chrome? Can you tell me what version you're using?

It's working fine on the current Chrome. It's v. 5.34.6207, I got it here: http://filehippo.com/download_ccleaner/77875/

It's working fine on the current Chrome. It's v. 5.34.6207, I got it here: http://filehippo.com/download_ccleaner/77875/

Hm, tried that & it didn't work.

No Updates ?? Can someone tell where to look to manually clean my chrome cookies ??

Hey guys,

We are working on this issue for the December release.

The cCleaner - link via the program goes to a web page with a old version of software.

So you go round and round updating it.


Got it finally by another source that had been updated.


Looks like we will be waiting for next version to come out as the latest version has not fixed the issue.

On 11/16/2017 at 9:57 AM, GeoffN said:
<div class="ipsQuote_contents">
	<p>
		The cCleaner - link via the program goes to a web page with a old version of software.
	</p>
</div>

That sucks, and it's been a problem for a long time. If you use https://www.piriform.com/ccleaner/download you'll always get the latest version.

On 11/14/2017 at 7:06 AM, Stephen Piriform said:
<div class="ipsQuote_contents">
	<p>
		Hey guys,
	</p>

	<p>
		We are working on this issue for the December release.
	</p>
</div>

PLEASE let this be a Christmas miracle!!!

Any update on when Santa Clause might give us a fix on this issue?

On 15/11/2017 at 01:06, Stephen Piriform said:
<div class="ipsQuote_contents">
	<p>
		Hey guys,
	</p>

	<p>
		We are working on this issue for the December release.
	</p>
</div>

that's all we have for the moment.

On 12/4/2017 at 09:02, jparson said:
<div class="ipsQuote_contents ipsClearfix">
	<p>
		Any update on when Santa Clause might give us a fix on this issue?
	</p>
</div>

If this indeed what I think it is (Chrome Local Storage Cookies issues), it'll be fixed in v5.38, due December 12th.

Thank you guys! Issue with local storage is fixed in 5.38!

good to hear.:)

I also can confirm that this issue has been fixed. Thank you so much on fixing this!