The below post is my original post from 3/25/06, and I thought I had it resolved. Initially after upgrading to 1.28.277 the problem seemed to be fixed, however it is not. After I clean and scan for issues then go to O.E. nothing is in the message body of any emails.
In every email, the only thing that is shown is in the lines; From, Date, To, Subject, Attachment.
The message body of every email is blank. In O.E. the saved email message body disappears but does come back upon the restart of my computer. I get this sinking feeling looking at all my O.E. emails with no messages, luckily so far they do return after reboot!
Could someone shed some light on this problem?
Thanks in advance.
audionuT22
There seems to be a bug in the works.
I "analize/clean the windows/applications", and then "scan for issues/fix selected issues". Then when I go to Outlook Express, nothing is in the message body of any emails, including; inbox, sent items, deleted items, etc, etc.
In every email, the only thing that is shown is in the lines; From, Date, To, Subject, Attachment.
The message body of every email is blank. This was very frustrating to lose all my messages.
However, I have found if I restart the computer all the messages come back. Can anyone help with this odd problem. I lose my O.E. messages everytime I do a scan, but if I restart they all come back.
Thanks for your time,
audionut22
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Quick Edit rridgely Mar 25 2006, 02:33 PM Post #2
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Make sure outlook is closed while using ccleaner, thats my only guess. I havent ever had this problem on any machine I put ccleaner on.
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audionut22 Mar 25 2006, 02:42 PM Post #3
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I always close all other programs when doing any kind of virus scan, spyware scan, etc.
By the way I forgot to include my O.S. etc.
MS Win XP sp2
Using Administrator accout
Just recently installed CCleaner 1.26.218 on 3/19/06
Downloaded from download.com
I have not tried running CCleaner in Safe mode, (what is the advantage?).
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Quick Edit krit86lr Mar 25 2006, 02:45 PM Post #4
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QUOTE(audionut22 @ Mar 25 2006, 02:42 PM)
I always close all other programs when doing any kind of virus scan, spyware scan, etc.
By the way I forgot to include my O.S. etc.
MS Win XP sp2
Using Administrator accout
Just recently installed CCleaner 1.26.218 on 3/19/06
Downloaded from download.com
I have not tried running CCleaner in Safe mode, (what is the advantage?).
Welcome audionut22
See if downloading the current version helps. v1.28
--------------------
DO NOT use the "Hotfix Uninstallers" option in CCleaner v1.27. It's broken.
CCleaner Beginner's Guide - Winapp2.ini: Personalize Your CCleaner - DAF Lite - DAF Med - DAF Full - Fix CCleaner Crashes
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krit86lr Mar 25 2006, 03:17 PM Post #5
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Sorry I forgot to provide the link. It is here.
Let us know if you continue to experience any problems.
--------------------
DO NOT use the "Hotfix Uninstallers" option in CCleaner v1.27. It's broken.
CCleaner Beginner's Guide - Winapp2.ini: Personalize Your CCleaner - DAF Lite - DAF Med - DAF Full - Fix CCleaner Crashes
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audionut22 Mar 25 2006, 03:20 PM Post #6
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I just downloaded the update 1.28.277, then cleaned windows/applications and scanned for issues. I then opened O.E. and all my messages were intact, they did not disappear. Therefore I did not have to restart my computer to get my messages back.
Having just downloaded CCleaner for the first time on3/19/06, I hope this upgrade fixed the problem.
I initially did a search for problems with O.E. with CCleaner and found no previous posts. Has this been a problem for anyone else?
Thanks for your time!
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Quick Edit krit86lr Mar 25 2006, 03:38 PM Post #7
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A few people had that OE problem. Except I don't think that the messeges were reappearing after rebooting. If I remember correctly, that problem cropped up with v1.26. I'm not positive about that though.
Overall, it isn't a common problem. I'm glad that it's working for you!
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DO NOT use the "Hotfix Uninstallers" option in CCleaner v1.27. It's broken.