CCleaner is Billing Me Fraudulently with no way to turn it off

CCleaner for Windows
1

I tried to email this. So let’s make it public now.

You are billing me fraudulently, I cannot login and turn off auto renewal. If you keep billing me, I am about to sue you.

I did not authorize this purchase and your website does not give me a way to login and turn off automatic renewal. I cannot login and simply turn it off and I will not pay for this.

If you do not deactivate this now, prepare for the biggest lawsuit you will ever see.

I never want to be billed by you again and I did not authorize this purchase. Turn off auto renewal, stop billing me, and refund any money you received from me, this was not authorized and you gave me no way to turn it off.

I do not have the PC I used CCleaner for any longer so I cannot turn it off in the application.

2

This is a user forum. We do not have access to accounts/billing here.

You will need to contact support for questions about accounts or billing.

All customers MUST now access a ‘Live Chat’ support service.
To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
Below that is the button to go into the ‘Live Chat’ where a virtual assistant will try to help you.
If the AI can’t help then you will be passed to a real person.

Note - You HAVE TO engage with the chat or you will not get a reply.

3

Hi @StopBillingMe,
I have sent you a DM with more details on this issue.