CCleaner hangs after trying to Skip a driver

CCleaner for Windows CCleaner Driver Updater
1

Hello,

After driver scanning, I wanted to Skip some drivers from the resulted list, but after trying with the first of them, CCleaner hanged (as attached image). I had to do a forced close of the program.

driver updater.png

2

Hi @FabioA We're sorry to hear of how CCleaner hangs when attempting to install these drivers, and thanks for providing a screenshot.

Our support team would like to investigate further; do they have permission to contact you via email, using the same address that is registered to your forums account?

3

Hi Megan

Yes, they can use the same address.

I tried the issue now and the results were the same.

Thanks

4

Thanks for letting me know. I'll ask them to contact you now and they'll send an email from support@ccleaner.com.

5

Hi,

I have the same issue. Program becomes unresponsive when trying to skip a driver.

Professional edition v5.82