Hi, I submitted case #23935072 regarding my CCleaner Professional subscription, which was cancelled after only 5 days despite my having paid £119 for a two-year plan.
I haven’t received any confirmation or reply, and I also waited in the live chat queue for over an hour and a half without being connected to an agent.
Could someone from the support team please escalate this issue? If I don’t receive a resolution within 7 days, I’ll have to request a chargeback through my bank.
Thank you for your help.