CCleaner freezes on startup

CCleaner for Windows CCleaner Windows Bug Reporting
21

I also uninstalled CCleaner with Revo Uninstaller Free, restarted the PC, reinstalled CCleaner Slim Build, and the problem persists. The GUI is still totally frozen.

22

Have a read here of all this thread.

https://community.ccleaner.com/topic/64095-significant-delay-freeze-when-opening-cc/

23
1 hour ago, hazelnut said: 
<div class="ipsQuote_contents">
	<p>
		Have a read here of all this thread.
	</p>

	<p>
		<a href="<___base_url___>/topic/64095-significant-delay-freeze-when-opening-cc/" rel="">https://community.ccleaner.com/topic/64095-significant-delay-freeze-when-opening-cc/</a>
	</p>

	<p>
		 
	</p>
</div>

Yes I have read this, and it does not sound like the same issue I am having.

  • This thread is from 2022, and it can't be the same CCleaner version as I am running
  • This user's PC is running Win 11 Pro 64 bit, version 21H2, and my PC is running Windows 10 Home 64-bit 22H2 which is what came on it (never been upgraded)
  • The CCleaner freeze on my PC never ends; I have left CCleaner open for hours, and it remains frozen until I end it with Task Manager
  • My PC does not become unstable after ending CCleaner with Task Manager and continues to run just fine
  • I don't see any resolution in that thread
24

Just to make sure, is this an Admin or non-admin user that it is freezing for?

Ps. The 'Slim' installs the same CCleaner, just the install itself is done in a slightly different way.

25
29 minutes ago, nukecad said: 
<div class="ipsQuote_contents">
	<p>
		Just to make sure, is this an Admin or non-admin user that it is freezing for?
	</p>

	<p>
		Ps. The 'Slim' installs the same CCleaner, just the install itself is done in a slightly different way.
	</p>
</div>

Yes it is an admin user.

26

Thanks, that rules that thought out then.

27

@Paul Smith

Just give it a try for me please. Turn off the internet on your machine then try using CCleaner.