CCleaner for Mac doesn't progress

Dear forum members

I've just purchased CCleaner Pro and, I think I've registered, but after entering one of the task-buttons, the window becomes grey and there is no progress. This last for a long time.

Yet, if I want to stop the program, there is a warning that it is working on a task.

I have given it full entry to my HD

How can I run the Cleaner properly?

Kind regards, Tjalling Abma

Your best bet is to use your priority support that came with pro. You can contact the developers directly at support@ccleaner.com

Use the same address you registered with so they know it's priority

Thanks a lot!