I have a peculiar problem. CCleaner works great, however, if I click on the desktop icon after I shut down or reboot I get a message that the link is no longer valid, the file doesn't exist. If I go to C:\Program Files\CCleaner, sure enough, the CCLeaner.exe file is gone. The Lang and Uninst.exe files are still there though. Very annoying that; sucks having to redownload the program every time I want to use it. I can't figure it out. Anybody have a suggestion?
You're not by any chance using any kind of sandbox/virtualisation software are you (eg Returnil, Power Shadow,Deep Freeze)
Nope, nothing like that at all on this machine. I should have said, it's Windows XP SP3. Seriously considering dumping the lot and switching to Ubuntu though.
And you're definitely only downloading it from the Piriform site or FileHippo? If so I'm a little stumped as to what could be causing this
....I'm afraid this is a known bug. Do you have a CCleaner.exe entry in Startup ?
Hello I am useing xp with sp3. Also it works fine is there a chance there is a virus some where.
If you're using an older version of CCleaner there was a bug in it which was super difficult to track down that would cause it to delete itself - but only if the Startup folder was missing in one or perhaps both of these areas (these are WinXP areas I'm listing):
- C:\Documents and Settings\All Users\Start Menu\Programs\Startup
- C:\Documents and Settings\Your User Profile Name\Start Menu\Programs\Startup
Simply re-making a missing Startup folder would cure the problem, however updating to the newest CCleaner version is the best solution.
The reason the Startup folder gets removed I don't know, but I suspect some disk cleaning tool to be the culprit - not CCleaner though.
I've been downloading Version 2.32.1165 from both Piriform and FileHippo.
Checked:
C:\Documents and Settings\User Name\Start Menu\Programs
C:\Documents and Settings\Administrator\Start Menu\Programs
C:\Documents and Settings\All Users\Start Menu\Programs
For some strange reason CCleaner hasn't been getting added to
\All Users\Start Menu\Programs
during installation. I simply placed a copy there myself and now all is right with the world, or at least with this clunky old machine. Should have thought of it myself. The simple things always seem to confound me. Thanks for the help. Still a bit puzzled as to why the CCleaner folder missing from C:\Documents and Settings\All Users\Start Menu
would cause CCleaner.exe to be deleted from C:\Program Files\CCleaner though.
That was weird. The CCleaner.exe application is deleting itself with no apparent reasons. It could be a virus or it could be one of those bugs that happen with the later CCleaner versions when run on Windows Vista and Windows XP computers. The CCleaner versions that are especially designed for Windows 7 had bugs appearing when installed on Vista and XP, I think.
On other thing to try is right click the CCleaner setup file and select: Run as Admin