ccleaner doesnt clear firefox

CCleaner for Windows CCleaner Windows Bug Reporting
1

Hi

Im having issues for the last few week now with ccleaner, when i run ccleaner, clear everything, then open firefox, firefox then has my history, and gives me a this is embarrassing issue page. or will load up my previous web page before i clicked run ccleaner to clear it.

image attached after running ccleaner, firefox still has my history

happening on two computers now, one last last weekend, clean installation, and now second pc is having same issue

tried update

tried uninstall and reinstall

windows 10 64bit pro

any ideas

thanks

post-8624-0-06610200-1507300870_thumb.jpg

2

I just had this problem and someone on the forum helped with this.

Try unchecking Applications/Firefox/Session. (see attached)

post-80137-0-61241600-1507304405_thumb.jpg

3

Hi

Will try

Yes that seemed to have fixed it, hasn't come back yet, will try on other pcs too

thanks

4

Unchecking Session did not work for me. Consistently 6 files remaining uncleaned. What does excluding a file do?

5

Excluding a file just means that CCleaner will leave it alone and not clean/delete it.

Firefox is making some big changes at the moment, it's going to take the developers at Piriform a while to work out just what has changed - and as soon as they do FF will change again in the next few months.