Ccleaner deletes Start Menu entries

CCleaner for Windows CCleaner Windows Help Requests
1

Hello everyone

I have a small problem, Ccleaner deletes the apps from the start menu, I've clicked away everything in the cleaner that pointed to the start menu, but every time I run the cleaner, the apps are gone from the start menu. If I restart the PC they are back. Maybe someone can tell me what could be the reason?

I once made screenshots of the settings in the cleaner

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2

Although I can't be sure I would suspect it's something in those extended entries that you have.

Is that Winapp2.ini? or is it some other 3rd party extension?

3

Winapp2.ini

4

I'm not sure if it's the cause of your issue, but I do know that Winapp2.ini is in the process of a makeover/update.

There have been a few glitches reported with the changes.

5

could you elaborate on what you mean by the apps are gone and they come back?

6

I also notice you have windows taskbar * enabled, does disabling this fix the issue?

7

I found the culprit, it is the entry [Internet Explorer *] from the latest Winapp2.ini.

The merged FileKey4 is too aggressive, because it also cleans other cache folders that do not belong to Internet Explorer: 

FileKey4=%LocalAppData%\Microsoft\Windows\*Cache*|*|RECURSE

This folder, for example, should not be cleaned up: 

%LocalAppData%\Microsoft\Windows\Caches
8

JFYI: The problem should no longer occur with the latest Winapp2.ini version 230224.

9

Did find out the causer.

Is this comming from you or a third party provider?

image.png.0b1be56bce5d202b89c61e39cdac56a0.png

10
11 hours ago, H6u said: 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		Did find out the causer.
	</p>

	<p>
		Is this comming from you or a third party provider?
	</p>

	<p>
		<a data-fileid="17242" data-wrappedlink="" href="<fileStore.core_Attachment>/monthly_2023_02/image.png.0b1be56bce5d202b89c61e39cdac56a0.png" title="Enlarge image" data-fileext="png" rel=""><img alt="image.png.0b1be56bce5d202b89c61e39cdac56a0.png" class="ipsImage ipsImage_thumbnailed" data-fileid="17242" data-ratio="28.20" width="266" src="<fileStore.core_Attachment>/monthly_2023_02/image.png.0b1be56bce5d202b89c61e39cdac56a0.png"></a>
	</p>
</div>

Third party provider (you can tell because the *

11
15 hours ago, H6u said: 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		Is this comming from you or a third party provider?
	</p>
</div>

It depends who you mean when you say "from you".

An asterisk next to an entry means it is not a standard Piriform/CClener entry, it's been added by a 3rd party add-on.

Winapp2.ini is the 'approved' 3rd party add-on.

12
16 hours ago, H6u said: 
<div class="ipsQuote_contents">
	<p>
		Did find out the causer.
	</p>

	<p>
		Is this comming from you or a third party provider?
	</p>

	<p>
		<a data-fileid="17242" href="<fileStore.core_Attachment>/monthly_2023_02/image.png.0b1be56bce5d202b89c61e39cdac56a0.png" title="Enlarge image" data-fileext="png" rel=""><img alt="image.png.0b1be56bce5d202b89c61e39cdac56a0.png" class="ipsImage ipsImage_thumbnailed" data-fileid="17242" data-ratio="28.20" width="266" src="<fileStore.core_Attachment>/monthly_2023_02/image.png.0b1be56bce5d202b89c61e39cdac56a0.png" /></a>
	</p>
</div>

Did you actually read the two posts directly above yours?