CCleaner deleted RoboFrom Passcards in Win 7

CCleaner for Windows CCleaner Windows Bug Reporting
1

I ran CCleaner a couple of days ago and it deleted all my Passcards (encrypted user/pass info). What the heck happened?!? This login information is really important to me. Does anyone know how to undo this? Thanks in advance.

2

I suggest that you fully specify :-

Your Operating System ;

The version number of CCleaner ;

and a link to a page that fully identifies what you mean by PASSCARD - The best guess from Google is

U.S. citizens can now apply for the new United States Passport Card. The U.S. Passport Card provides a convenient alternative to carrying a bulky, full sized U.S. Passport.

https://www.usimmigr...g/passcard.html

:)

3

Your Operating System ;

Topic title tells Win7 (but not which version/bit of it).

Where did you download CCleaner & do you use winapp2.ini?

4

like Alan, I'm not exactly sure what is meant by Passcards

5

Is this it, by AmericanExpress?

6

Hi everyone, we've all grown accustomed to not noticing topic titles.

with apologies to the original poster

http://www.roboform.com/support/manual/roboform#passcards

7

I suggest that you fully specify :-

Your Operating System ;

The version number of CCleaner ;

and a link to a page that fully identifies what you mean by PASSCARD - The best guess from Google is

https://www.usimmigr...g/passcard.html

:)

Operating system: Windows 7 Professional (64-bit Operating System)

The version number of CCleaner: v3.26.1888 (64-bit)

Roboform Passcards: http://www.roboform.com/support/manual/roboform#passcards

8

Topic title tells Win7 (but not which version/bit of it).

Where did you download CCleaner & do you use winapp2.ini?

Operating system is Windows 7 Professional (64-bit).

I downloaded CCleaner from downloads.com or it's own website, and I didn't use winapp2.ini

9

Thank you all for the prompt replies! :)

Just let me know if you require any more info, thanks.

10

Anyone have any ideas? Any help would be greatly appreciated! Thanks.

11

I suggest that you run CCleaner to again delete your passcards.

Then create a passcard

Then use CCleaner to ANALYZE and right click on one of the results to see details,

Then ANAYZE again to see all details of everything which CCleaner is ready to remove.

Right click on the display of those results and choose the option "Save to text file"

This should identify what Roboform created and CCleaner removes.

Add that file to Exclusions.

If you are unsure of exactly what to do then attach the text file to your reply.