CCleaner CRASHING

first i hope you really solve my issue in this topic

and now i have another problem after updating ccleaner yesterday its crash when i run ccleaner in recycle bin ONLY if the internet is disconnected.

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the details of the problem/

توقيع المشكلة:

  اسم الحدث الخاص بالمشكلة:    APPCRASH


  اسم التطبيق:    ccleaner.exe


  إصدار التطبيق:    5.44.162.6575


  الطابع الزمني للتطبيق:    5b2f7ccf


  اسم الوحدة النمطية التالفة:    ccleaner.exe


  إصدار الوحدة النمطية التالفة:    5.44.162.6575


  الطابع الزمني للوحدة النمطية التالفة:    5b2f7ccf


  رمز الاستثناء:    c0000005


  إزاحة الاستثناء:    004841ab


  إصدار نظام التشغيل:    6.1.7601.2.1.0.256.1


  معرف الإعدادات المحلية:    1025


  معلومات إضافية 1:    0a9e


  معلومات إضافية 2:    0a9e372d3b4ad19135b953a78882e789


  معلومات إضافية 3:    0a9e


  معلومات إضافية 4:    0a9e372d3b4ad19135b953a78882e789

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SORRY its in arabic.

1.png

2.png

any help? for this topic or the old topic?

can you please help solve the problem?, i see you all replying to all the topics except mine!!

Is this your problem?

https://forum.piriform.com/topic/52107-cc-5446575-auto-and-trash-bin-context-run-no-longer-works/

51 minutes ago, hazelnut said:
<div class="ipsQuote_contents">
	<p>
		Is this your problem?
	</p>

	<p>
		<a href="<___base_url___>/topic/52107-cc-5446575-auto-and-trash-bin-context-run-no-longer-works/" rel="">https://forum.piriform.com/topic/52107-cc-5446575-auto-and-trash-bin-context-run-no-longer-works/</a>
	</p>

	<p>
		 
	</p>
</div>

yes the same problem. THANKYOU hazelnut

also makes it hard when we can't read the language all the errors are posted in. B)

On ٧‏/٧‏/٢٠١٨ at 04:59, mta said:
<div class="ipsQuote_contents">
	<p>
		also makes it hard when we can't read the language all the errors are posted in. <img alt="B)" data-emoticon="" src="<fileStore.core_Emoticons>/emoticons/default_cool.png" title="B)"></p>
</div>

i know :D , but i described my issue.

if the crash dumps were of any use, being in Arabic renders them useless for us English speaking members.

but it looks like you have either got a Safe Mode or a Recycle Bin issue (or both) with CC and those are just two of the currently known issues the latest version if experiencing.

recommend going back to a previous version (or two, or four :) ) until you find one that works. previous versions are on FileHippo.

22 hours ago, mta said:
<div class="ipsQuote_contents">
	<p>
		if the crash dumps were of any use, being in Arabic renders them useless for us English speaking members.
	</p>

	<p>
		but it looks like you have either got a Safe Mode or a Recycle Bin issue (or both) with CC and those are just two of the currently known issues the latest version if experiencing.
	</p>

	<p>
		recommend going back to a previous version (or two, or four <img alt=":)" data-emoticon="" height="20" src="<fileStore.core_Emoticons>/emoticons/default_smile.png" srcset="<fileStore.core_Emoticons>/emoticons/smile@2x.png 2x" title=":)" width="20"> ) until you find one that works.  previous versions are on FileHippo.
	</p>
</div>

- i will put translation for it.

- both SM & RB.

- i downloaded v5.40 and it works without any problem, thanks to you.

yeah, lot's of users are finding that was the last 'stable' version (even though I was informed by an Admin it has known issues).

at least any problems it may have 1) aren't showing themselves and 2) fixes issues experienced with versions after it.