CCleaner behaviour

CCleaner for Windows CCleaner Windows Bug Reporting
1

I just installed CCleaner on my portable running on Win 98 SE.

I run 'analyse', it goes through the motions - but the resulting screen is devoid of any items. I find this highly suspect. I have not cleaned up my pc recently,

I usually only empty the recycle bin, but little else.

(The same program, installed on my desktop Win XP Pro, came up with tons of cookies etc, despite te fact that the desktop is only a month old)

Something fishy with my installation of CCleaner on Win 98.

Any pointers as to what I should try to establish what is wrong?

(I have tried uninstall / re-install. I am using the latest CCleaner v1.20.118)

Vartkes

2

You would be surprised man, I have seen CCleaner clean over 650MB on my roommates PC and others have seen 1GB-2GB. I will also say this, it's Windows 98. It has alot of junk in it just from installing it on a hard drive.

I have never heard of CCleaner ever crashing a computer from cleaning. It's recommended by top tech sites and was even on a UK TV tech show (highly rated show in UK).

3
You would be surprised man, I have seen CCleaner clean over 650MB on my roommates PC and others have seen 1GB-2GB. I will also say this, it's Windows 98. It has alot of junk in it just from installing it on a hard drive.

I have never heard of CCleaner ever crashing a computer from cleaning. It's recommended by top tech sites and was even on a UK TV tech show (highly rated show in UK).

4

Hi

Thank you for your assurances - however I did not say 'it crashed my computer'.

I said the scan did not produce any viewable items after 'Analyse'.

5

Stab in the dark: Could it be that Windows is installed on a drive other than C: ?

also, go to start, run... and type COMMAND and hit enter. Then type:

echo %windir%

echo %temp%

and tell us what that spits out.

6

Hi

No, windows is installed on drive C: (standard installation)

echo %windir% gives ...... C:/WINDOWS

echo %temp% gives ...... C:/WINDOWS/TEMP

Vartkes

7

This is a shot in the dark, but do you have the latest Visual Basic 6 Runtime?

Get the here if you don't.

8
Hi

No, windows is installed on drive C: (standard installation)

echo %windir% gives ...... C:/WINDOWS

echo %temp% gives ...... C:/WINDOWS/TEMP

Vartkes

Are you sure it reads as C:/WINDOWS or as C:\Windows

9

Er... do I *need* the latest Visual Basic 6 for CCleaner to

run correctly? (Why is this not one of the stated system requirements?)

I do not want to install any software just on spec.

Regards

Vartkes

10

Well, if you don't have the latest version, you will run into problems down the road. As, most programs are written in Visual Basic.

11
Er... do I *need* the latest Visual Basic 6 for CCleaner to

run correctly? (Why is this not one of the stated system requirements?)

I do not want to install any software just on spec.

Regards

Vartkes

It's recommended but not required. CCleaner distributes the needed files with the install; however getting the VB6 SP6 runtimes can help as there are often numerous fixes and some bad install programs will overwrite SP6 files with files less than SP6.

Again I'll ask.

Are you sure it reads as C:/WINDOWS or does it read as C:\Windows

12
Are you sure it reads as C:/WINDOWS or as C:\Windows

Yes, you're right -- C:\Windows

13
It's recommended but not required. CCleaner distributes the needed files with the install; however getting the VB6 SP6 runtimes can help as there are often numerous fixes and some bad install programs will overwrite SP6 files with files less than SP6.

Again I'll ask.

Are you sure it reads as C:/WINDOWS or does it read as C:\Windows

You're right ... it reads C:\Windows (sloppy typing)

14
You're right ... it reads C:\Windows (sloppy typing)

Just wanted to check as that could very well have been part of a/the problem.

15
Just wanted to check as that could very well have been part of a/the problem.

OK, whatever. I have now uninstalled CCleaner. I'll wait until there

is a more reliable version released.

16
OK, whatever. I have now uninstalled CCleaner. I'll wait until there

is a more reliable version released.

WTF?

If you install the VB6 SP6 runtime like already suggested it may actually fix the problem. And like already stated many programs require it, it's a Microsoft distribution, if CCleaner isn't working because of it you'll eventually run into some other program(s) that require it.

17

Actually, this problem seems to be happening to several people who are running operating systems prior to Win2k (WinMe/98, etc), and it's not related to the run-times... something in CCleaner internally has changed. MrG will need to do some 9x testing I'm sure. PM MrG and ask what you need to do in order to assist on stomping out this buggie.

18

I can say this: CCleaner works 100% on ME.

19
I can say this: CCleaner works 100% on ME.

No, it doesn't. It has a lot of problems. Hesitating and more.

20

It works fine on my Win98 system, however what DjLizard stated has me thinking that perhaps some other software, or driver could be conflicting, e.g.; antivirus, antispyware, firewall, something else. It'll take Mr.G to figure it out.