Hello,
I have windows 10 1809 64bit and today when i updated ccleaner (always uninstall old version ) i'm admin only account on my pc.....i run installer as admin and installer loads and disappear...i check maintenance and a ccleaner crash has been logged....did try also with older builds form 5.50 with same problem...but the problem does not occur every time i click run installer as admin ..maybe 5 click 1 occurs .....
but the program install perfect and works perfect no issues
i did sfc scanow restore image windows health defaults etc no problems
other program installer works perfect no issue only ccleaner , here is a log :
Faulting Application Path: C:\Users\Alex\Desktop\ccsetup553.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: ccsetup553.exe
Application Version: 5.53.0.7034
Application Timestamp: 5682fc79
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.17763.292
Fault Module Timestamp: 02385dc9
Exception Code: e06d7363
Exception Offset: 0011b022
OS Version: 10.0.17763.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: b38f
Additional Information 4: b38febb1c684361b01a1413f070c154b
Extra information about the problem
Bucket ID: db5cdf62229b8170de4cea0ef82c5c54 (2183377269381946452)
i run kapersky internet security 2019 latest version i did exclude the installer add to exclusion list no fix
still i did not try to exit kaspersky to see if this has a fix, i know that in the past ccleaner had some problems with kaspersky
if some one has kis 2019 latest version and ccleaner installer maybe you can try to see