CCleaner 5.44+ not performing scheduled cleanup

Hello, starting from CCleaner 5.44, continuing to 5.45 the scheduled cleanup is not being performed. I notice it by seeing content that should be deleted still present.

Sporadically I also see crash message of CCleaner, but mostly silent.


The schedule is sane but if I launch CCleaner64 /AUTO, the tray icon shortly appears and quickly disappears. In task scheduler I see the process is gone, so there must be something quitting the task prematurely.

If I open full interface and perform by click Analysis + Cleanup, the job is completed (except it requires me all browsers to close).

I verified this problem is gone if I revert to CCleaner 5.43.6522

I attach the program config files for case of reproducing the problem.

cc_cfg.rar

5.45 has been officially withdrawn due to various problems.

5.44 had it's own issues, and many have stopped using that one as well.

If 5.43 is working how you want then I would stick with that version for now.

(PS. You do know there was a 'hotfix' for that 5.43 version? You might want to go to Filehippo and get the fixed version if you have the original installer).

5.46 should be out sometime this week.

We're all interested to see just what's been changed.

Is 5.43.6522 the build# of CC 5.43 hotfix ? I don't find anything more recent at Filehippo and from first post this is build I'm having installed.

I'm on the phone so can't check that version number.

The one now on Filehippo will be the 'fixed' one.

TBH if I remember correctly the problem one was only available for a few days before it was fixed, so you will only have it if you downloaded it in those first few days.

I know I have both saved on my laptop but as I say I'm on my phone here (in the pub).

The ones I have on the laptop are also different sizes.

The installer for 5.43.6520 (64 bit) I dowloaded on 24.05.2018 and it is 15,445 KB

The installer for 5.43.6522 (64 bit) I dowloaded the next day on 25.05.2018 and it is 15,468 KB

So yes, .6522 is the hotfixed one.

Dilettantes, updated to CC 5.46, and the old known crash box is still present.

Manual cleaning OK, but /AUTO crashes CCleaner.

I have referred my issue by bug submit form too so it seems the staff completely ignores bug reports, why?

apparently the /AUTO fix was never on the horizon to be included in the v5.46 butt-saving release.

Admins have suggested a fix is known and in the pipeline.

@Bucky Kid Are you able to provide some further information to help with our investigation.

  • What version of Windows are you running?
  • What anti virus solution are you using?

Thanks

3 hours ago, Ben Piriform said:
<div class="ipsQuote_contents">
	<p>
		<a contenteditable="false" data-ipshover="" data-ipshover-target="<___base_url___>/profile/70240-bucky-kid/?do=hovercard" data-mentionid="70240" href="<___base_url___>/profile/70240-bucky-kid/" rel="">@Bucky Kid</a> Are you able to provide some further information to help with our investigation.
	</p>

	<ul><li>
			What version of Windows are you running?
		</li>
	</ul><p>
		<span style="color:#d35400;">Windows 8.1 Enterprise (x64)</span>
	</p>

	<ul><li>
			What anti virus solution are you using?
		</li>
	</ul><p>
		<span style="color:#d35400;">none</span>
	</p>

	<p>
		Thanks
	</p>
</div>

Thanks for investigation