ccleaner 4.01 corrupts Firefox 20.0.1 bookmarks toolbar

djc · May 5, 2013, 3:14pm

Firefox 20.0.1 with no syncing, WinXP SP3: ccleaner 4.01 corrupts the bookmarks toolbar, making all bookmarks from a certain one -- a reference to a local file -- disappear from view in the toolbar. Viewed with "Show all bookmarks" they are still present, but the "certain one" has no properties and cannot be removed or moved. I've run a differential test for this and I have screen snaps to support it, below.

(1) With nothing else running, before running ccleaner everything is present and working from a backed-up copy of my entire Firefox setup.

(2) I run ccleaner while Firefox is running, but tell ccleaner not to close Firefox and clean it, then immediately after ccleaner close Firefox and reopen it. Everything is still correct.

(3) I then exit Firefox and run ccleaner, cleaning Firefox, then immediately re-enter Firefox, and the bookmarks toolbar is corrupt as described.

ccleaner seems clearly to be the cause of the corruption.

djc · May 6, 2013, 12:24pm

Further testing shows that this corruption happens when Download History is selected for Firefox in the Applications tab. In my test it was the only option selected. It doesn't happen when only Internet Cache, Internet History, or Cookies are selected.

I hope this is helpful.

djc · May 6, 2013, 4:02pm

In the Firefox user forum where I asked about this, I was informed that download history has recently been moved to the same database that holds other places, including bookmarks; so code that affects download history definitely has the potential to affect bookmarks.

Nergal · May 6, 2013, 4:37pm

thanks the development team reads all threads but rarely comment, could you link the Firefox forum post for them to look at,

Alan_B · May 6, 2013, 4:48pm

PaleMoon is based on the same Gecko engine as Firefox and uses the same Addons etc,

but the Palemoon developer provides a welcome relief from the insane Mozilla habit of fixing and thus breaking what used to work.

I have used Palemoon for several years and it always rendered Gmail the same way,

When Firefox seemed to be unreadable every other day I removed it as a waste of space.

You might be interested in reactions on their forum to recent download manager problems.

http://forum.palemoon.org/index.php

It might be worth trying Palemoon yourself - it installs on a different path without affecting Firefox.

It is available as both Portable and Installed.

http://www.palemoon.org/#

Winapp2.ini · May 6, 2013, 5:02pm

I was unable to recreate this using Firefox 20 or Nightly 23a1. Windows 7 Pro SP1 X64

djc · May 7, 2013, 8:38pm

I can reproduce the problem consistently with my setup (FF 20.0.1 EN and ccleaner 4.01), and I'll consider providing my files to a qualified developer if it'll help resolve the bug.

There's no point linking to the Firefox forum discussion: it adds nothing to what's already in this thread.

djc

Alan_B · May 7, 2013, 9:05pm

So you prefer to make Piriform developer waste their precious time re-exploring the possibilities that have already been explored in the Firefox forums.

Nergal · May 8, 2013, 3:24am

Alan, pull the reigns a bit mate, remember the original poster is a human, and may not get everything right

Without priority support (via ccleaner professional) you'll need to do the foot work, that includes link to forums and providing a reliable way of recreation of the bug. Right now it seems this only happens to you,

can reproduce the problem consistently with my setup (FF 20.0.1 EN and ccleaner 4.01),

We cannot

however perhaps someone in the Firefox thread has stated something, and in my (as a volunteer random bloke) reading might be able to recreate this for you and provide aid.

Please present a debug report or an analysis list which shows your "certain local bookmark" (not sure what that even means though) being removed.

Winapp2.ini · May 8, 2013, 4:34am

I looked around a bit on mozillazine but couldn't find a relevant thread.

hazelnut · May 8, 2013, 5:11am

To add to what Nergal has said, it would be really helpful if you would post a debug report, after all, we all want things to work

Perhaps this is your thread?

http://support.mozilla.org/en-US/questions/958802

Winapp2.ini · May 8, 2013, 7:02am

That looks pretty conclusive Hazel

Alan_B · May 8, 2013, 8:11am

I cannot resist pointing out that although there were a few sweeping comments such as

Yes, many other users have reported problems

The only specific comment was

You may not of had a problem before by using Ccleaner, but this forum and the MozillaZine fora are filled with examples of bad results using Ccleaner with Firefox 4+ versions. Firefox 4.0 was when the *.sqlite databases can into wide spread use in Firefox.

It seems plausible that "many other users have reported problems" could refer to the total quantity of Firefox versions in the chaotic rush from version 4 through to version 20.1.

djc · May 14, 2013, 6:17pm

That's my Mozilla thread, thanks -- I'm djcm. As you can see there, the only possibly helpful information is what I stated above: that download manager history has recently been added to places.sqlite, which also houses bookmarks. If the other comments there are helpful for debugging, that's just fine. (I can't imagine how, though.)

Debug output below is from a run a few minutes ago which, as earlier, corrupted the Firefox bookmarks toolbar just as depicted in the snapshots I posted above, so I won't repost screenshots. So what else could I add that would help isolate the problem?

djc

[20:03:57::406][iNFO ] CCleaner v4.01.4093

[20:03:57::406][iNFO ] MS Windows XP Professional SP3

[20:03:57::406][iNFO ] Intel Pentium 4 CPU 2.60GHz

[20:03:57::406][iNFO ] 2.0GB RAM

[20:03:57::406][iNFO ] Intel 82865G Graphics Controller

[20:03:57::406][iNFO ] Username: djc

[20:03:57::406][iNFO ] Application Started

[20:03:57::406][ERROR] Error loading branding.dll - 0x490: Element not found.

[20:04:07::296][iNFO ] Entering Analysis

[20:04:07::296][iNFO ] onbegin

[20:04:07::296][iNFO ] OnRuleStarted | 3001 | 3101 | Temporary Internet Files

[20:04:07::296][DEBUG] C:\Documents and Settings\djc\Local Settings\Temporary Internet Files\Content.IE5\BJFAO8HQ\auto[1].txt

[20:04:07::296][iNFO ] OnRuleFinished | 3001 | 3101 | Temporary Internet Files

[20:04:07::296][iNFO ] OnRuleStarted | 3001 | 3103 | History

[20:04:07::296][iNFO ] OnRuleFinished | 3001 | 3103 | History

[20:04:07::296][iNFO ] OnRuleStarted | 3001 | 3111 | Add-ons Statistics

[20:04:07::296][iNFO ] OnRuleFinished | 3001 | 3111 | Add-ons Statistics

[20:04:07::296][iNFO ] OnRuleStarted | 3001 | 3102 | Cookies

[20:04:07::312][DEBUG] C:\Documents and Settings\djc\Cookies\djc@localhost[2].txt

[20:04:07::312][iNFO ] OnRuleFinished | 3001 | 3102 | Cookies

[20:04:07::312][iNFO ] OnRuleStarted | 3001 | 3104 | Recently Typed URLs

[20:04:07::312][iNFO ] OnRuleFinished | 3001 | 3104 | Recently Typed URLs

[20:04:07::312][iNFO ] OnRuleStarted | 3001 | 3105 | Delete Index.dat files

[20:04:07::312][iNFO ] OnRuleFinished | 3001 | 3105 | Delete Index.dat files

[20:04:07::312][iNFO ] OnRuleStarted | 3001 | 3108 | Last Download Location

[20:04:07::312][iNFO ] OnRuleFinished | 3001 | 3108 | Last Download Location

[20:04:07::312][iNFO ] OnRuleStarted | 3001 | 3106 | Autocomplete Form History

[20:04:07::312][iNFO ] OnRuleFinished | 3001 | 3106 | Autocomplete Form History

[20:04:07::312][iNFO ] OnRuleStarted | 3002 | 3121 | Recent Documents

[20:04:07::312][iNFO ] OnRuleFinished | 3002 | 3121 | Recent Documents

[20:04:07::312][iNFO ] OnRuleStarted | 3002 | 3122 | Run (in Start Menu)

[20:04:07::312][iNFO ] OnRuleFinished | 3002 | 3122 | Run (in Start Menu)

[20:04:07::312][iNFO ] OnRuleStarted | 3002 | 3124 | Other Explorer MRUs

[20:04:07::312][iNFO ] OnRuleFinished | 3002 | 3124 | Other Explorer MRUs

[20:04:07::312][iNFO ] OnRuleStarted | 3003 | 3141 | Empty Recycle Bin

[20:04:07::312][iNFO ] OnRuleFinished | 3003 | 3141 | Empty Recycle Bin

[20:04:07::312][iNFO ] OnRuleStarted | 3003 | 3148 | Clipboard

[20:04:07::312][iNFO ] OnRuleFinished | 3003 | 3148 | Clipboard

[20:04:07::312][iNFO ] OnRuleStarted | 3003 | 3143 | Memory Dumps

[20:04:07::328][iNFO ] OnRuleFinished | 3003 | 3143 | Memory Dumps

[20:04:07::328][iNFO ] OnRuleStarted | 3003 | 3144 | Chkdsk File Fragments

[20:04:07::328][iNFO ] OnRuleFinished | 3003 | 3144 | Chkdsk File Fragments

[20:04:07::328][iNFO ] OnRuleStarted | 3003 | 3145 | Windows Log Files

[20:04:07::343][iNFO ] OnRuleFinished | 3003 | 3145 | Windows Log Files

[20:04:07::343][iNFO ] OnRuleStarted | 3003 | 3150 | DNS Cache

[20:04:07::343][iNFO ] OnRuleFinished | 3003 | 3150 | DNS Cache

[20:04:07::343][iNFO ] OnRuleStarted | 3003 | 3152 | Font Cache

[20:04:07::343][iNFO ] OnRuleFinished | 3003 | 3152 | Font Cache

[20:04:07::343][iNFO ] OnRuleStarted | 3003 | 3612 | Start Menu Shortcuts

[20:04:07::406][iNFO ] OnRuleFinished | 3003 | 3612 | Start Menu Shortcuts

[20:04:07::406][iNFO ] OnRuleStarted | 3003 | 3613 | Desktop Shortcuts

[20:04:07::406][iNFO ] OnRuleFinished | 3003 | 3613 | Desktop Shortcuts

[20:04:07::406][iNFO ] OnRuleStarted | 3004 | 3147 | Old Prefetch data

[20:04:07::406][iNFO ] OnRuleFinished | 3004 | 3147 | Old Prefetch data

[20:04:07::406][iNFO ] OnRuleStarted | 3004 | 3125 | Menu Order Cache

[20:04:07::406][iNFO ] OnRuleFinished | 3004 | 3125 | Menu Order Cache

[20:04:07::406][iNFO ] OnRuleStarted | 3004 | 3126 | Tray Notifications Cache

[20:04:07::406][iNFO ] OnRuleFinished | 3004 | 3126 | Tray Notifications Cache

[20:04:07::406][iNFO ] OnRuleStarted | 3004 | 3127 | Window Size/Location Cache

[20:04:07::421][iNFO ] OnRuleFinished | 3004 | 3127 | Window Size/Location Cache

[20:04:07::421][iNFO ] OnRuleStarted | 3004 | 3128 | User Assist History

[20:04:07::421][iNFO ] OnRuleFinished | 3004 | 3128 | User Assist History

[20:04:07::421][iNFO ] OnRuleStarted | 3004 | 3146 | IIS Log Files

[20:04:07::421][iNFO ] OnRuleFinished | 3004 | 3146 | IIS Log Files

[20:04:07::421][iNFO ] OnRuleStarted | 3004 | 3130 | Hotfix Uninstallers

[20:04:07::421][iNFO ] OnRuleFinished | 3004 | 3130 | Hotfix Uninstallers

[20:04:07::421][iNFO ] OnRuleStarted | 3004 | 3129 | Custom Folders

[20:04:07::421][iNFO ] OnRuleFinished | 3004 | 3129 | Custom Folders

[20:04:07::421][iNFO ] OnRuleStarted | 3026 | 3161 | Mozilla - Internet Cache

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\0\97\6E66Cd01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\6\33\2F961d01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\6\DF\D738Ad01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\7\73\7A129d01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\8\CF\C9017d02

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\9\F0\52DC3d01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\A\55\388E5d01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\B\6B\D51C2d01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\B\F5\41663d01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\C\6B\9EB1Ed01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\E\74\2DB9Ad01

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\_CACHE_001_

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\_CACHE_002_

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\_CACHE_003_

[20:04:16::593][DEBUG] H:\DJC\Firefox\cache\_CACHE_MAP_

[20:04:16::593][iNFO ] OnRuleFinished | 3026 | 3161 | Mozilla - Internet Cache

[20:04:16::593][iNFO ] OnRuleStarted | 3026 | 3162 | Mozilla - Internet History

[20:04:16::703][DEBUG] H:\DJC\Firefox\thumbnails\2c0107f46ee2ae333e47218e2a21eb6c.png

[20:04:16::703][DEBUG] H:\DJC\Firefox\thumbnails\4d1be9817185f674dd5ff1c93c8f3bfe.png

[20:04:16::703][DEBUG] H:\DJC\Firefox\thumbnails\5f67d8b5373674cf32d43635d8653b33.png

[20:04:16::703][DEBUG] H:\DJC\Firefox\thumbnails\608d3a5f8df344dd6694ab3c881b56f9.png

[20:04:16::703][DEBUG] H:\DJC\Firefox\thumbnails\a9586a639d4a1c67243d40135c164c9f.png

[20:04:16::703][DEBUG] H:\DJC\Firefox\thumbnails\ba7dea327d01872832f8f9921d11084b.png

[20:04:16::703][DEBUG] H:\DJC\Firefox\thumbnails\d75a2b1e972914073b6989278852b49f.png

[20:04:16::703][DEBUG] H:\DJC\Firefox\thumbnails\ec63601628dcf871a14cce139069c48a.png

[20:04:16::703][iNFO ] OnRuleFinished | 3026 | 3162 | Mozilla - Internet History

[20:04:16::703][iNFO ] OnRuleStarted | 3026 | 3102 | Mozilla - Cookies

[20:04:16::718][DEBUG] forum.piriform.com

[20:04:16::718][DEBUG] support.mozilla.org

[20:04:16::765][iNFO ] OnRuleFinished | 3026 | 3102 | Mozilla - Cookies

[20:04:16::765][iNFO ] OnRuleStarted | 3026 | 3163 | Mozilla - Download History

[20:04:16::781][DEBUG] H:\DJC\Firefox\downloads.sqlite

[20:04:17::062][iNFO ] OnRuleFinished | 3026 | 3163 | Mozilla - Download History

[20:04:17::062][iNFO ] OnRuleStarted | 3021 | | *DJC %Temp% junk

[20:04:17::093][iNFO ] OnRuleFinished | 3021 | | *DJC %Temp% junk

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[20:04:17::390][iNFO ] OnRuleStarted | 3026 | 3165 | Mozilla - Compact Databases

[20:04:17::406][iNFO ] OnRuleFinished | 3026 | 3165 | Mozilla - Compact Databases

[20:04:17::406][iNFO ] OnCompleted

[20:04:17::406][iNFO ] Leaving Analysis

[20:04:17::437][DEBUG] ANALYSIS COMPLETE - (1.052 secs)

[20:04:17::437][DEBUG] 2.40 MB to be removed. (Approximate size)

[20:04:23::953][DEBUG] Cleaner - Initializing Stop request...

[20:04:23::953][DEBUG] Cleaner - Finished Stop request

[20:04:23::953][iNFO ] Entering Cleaning

[20:04:23::953][iNFO ] onbegin

[20:04:23::953][iNFO ] OnRuleStarted | 3001 | 3101 | Temporary Internet Files

[20:04:23::953][DEBUG] C:\Documents and Settings\djc\Local Settings\Temporary Internet Files\Content.IE5\BJFAO8HQ\auto[1].txt

[20:04:23::968][iNFO ] OnRuleFinished | 3001 | 3101 | Temporary Internet Files

[20:04:23::968][iNFO ] OnRuleStarted | 3001 | 3103 | History

[20:04:24::000][iNFO ] OnRuleFinished | 3001 | 3103 | History

[20:04:24::000][iNFO ] OnRuleStarted | 3001 | 3111 | Add-ons Statistics

[20:04:24::000][iNFO ] OnRuleFinished | 3001 | 3111 | Add-ons Statistics

[20:04:24::000][iNFO ] OnRuleStarted | 3001 | 3102 | Cookies

[20:04:24::000][DEBUG] C:\Documents and Settings\djc\Cookies\djc@localhost[2].txt

[20:04:24::015][iNFO ] OnRuleFinished | 3001 | 3102 | Cookies

[20:04:24::015][iNFO ] OnRuleStarted | 3001 | 3104 | Recently Typed URLs

[20:04:24::015][iNFO ] OnRuleFinished | 3001 | 3104 | Recently Typed URLs

[20:04:24::015][iNFO ] OnRuleStarted | 3001 | 3105 | Delete Index.dat files

[20:04:24::015][iNFO ] OnRuleFinished | 3001 | 3105 | Delete Index.dat files

[20:04:24::015][iNFO ] OnRuleStarted | 3001 | 3108 | Last Download Location

[20:04:24::015][iNFO ] OnRuleFinished | 3001 | 3108 | Last Download Location

[20:04:24::015][iNFO ] OnRuleStarted | 3001 | 3106 | Autocomplete Form History

[20:04:24::015][iNFO ] OnRuleFinished | 3001 | 3106 | Autocomplete Form History

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[20:04:24::109][iNFO ] OnRuleStarted | 3003 | 3141 | Empty Recycle Bin

[20:04:24::140][iNFO ] OnRuleFinished | 3003 | 3141 | Empty Recycle Bin

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[20:04:24::140][iNFO ] OnRuleFinished | 3003 | 3148 | Clipboard

[20:04:24::140][iNFO ] OnRuleStarted | 3003 | 3143 | Memory Dumps

[20:04:24::140][iNFO ] OnRuleFinished | 3003 | 3143 | Memory Dumps

[20:04:24::140][iNFO ] OnRuleStarted | 3003 | 3144 | Chkdsk File Fragments

[20:04:24::140][iNFO ] OnRuleFinished | 3003 | 3144 | Chkdsk File Fragments

[20:04:24::140][iNFO ] OnRuleStarted | 3003 | 3145 | Windows Log Files

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[20:04:24::156][iNFO ] OnRuleFinished | 3003 | 3150 | DNS Cache

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[20:04:24::156][iNFO ] OnRuleFinished | 3003 | 3152 | Font Cache

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[20:04:24::187][iNFO ] OnRuleFinished | 3003 | 3612 | Start Menu Shortcuts

[20:04:24::187][iNFO ] OnRuleStarted | 3003 | 3613 | Desktop Shortcuts

[20:04:24::203][iNFO ] OnRuleFinished | 3003 | 3613 | Desktop Shortcuts

[20:04:24::203][iNFO ] OnRuleStarted | 3004 | 3147 | Old Prefetch data

[20:04:24::203][iNFO ] OnRuleFinished | 3004 | 3147 | Old Prefetch data

[20:04:24::203][iNFO ] OnRuleStarted | 3004 | 3125 | Menu Order Cache

[20:04:24::203][iNFO ] OnRuleFinished | 3004 | 3125 | Menu Order Cache

[20:04:24::203][iNFO ] OnRuleStarted | 3004 | 3126 | Tray Notifications Cache

[20:04:24::203][iNFO ] OnRuleFinished | 3004 | 3126 | Tray Notifications Cache

[20:04:24::203][iNFO ] OnRuleStarted | 3004 | 3127 | Window Size/Location Cache

[20:04:24::203][iNFO ] OnRuleFinished | 3004 | 3127 | Window Size/Location Cache

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[20:04:24::218][iNFO ] OnRuleFinished | 3004 | 3128 | User Assist History

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[20:04:24::218][iNFO ] OnRuleFinished | 3004 | 3146 | IIS Log Files

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[20:04:24::218][iNFO ] OnRuleFinished | 3004 | 3130 | Hotfix Uninstallers

[20:04:24::218][iNFO ] OnRuleStarted | 3004 | 3129 | Custom Folders

[20:04:24::218][iNFO ] OnRuleFinished | 3004 | 3129 | Custom Folders

[20:04:24::218][iNFO ] OnRuleStarted | 3026 | 3161 | Mozilla - Internet Cache

[20:04:24::250][DEBUG] H:\DJC\Firefox\cache\0\97\6E66Cd01

[20:04:24::250][DEBUG] H:\DJC\Firefox\cache\6\33\2F961d01

[20:04:24::250][DEBUG] H:\DJC\Firefox\cache\6\DF\D738Ad01

[20:04:24::250][DEBUG] H:\DJC\Firefox\cache\7\73\7A129d01

[20:04:24::250][DEBUG] H:\DJC\Firefox\cache\8\CF\C9017d02

[20:04:24::250][DEBUG] H:\DJC\Firefox\cache\9\F0\52DC3d01

[20:04:24::265][DEBUG] H:\DJC\Firefox\cache\A\55\388E5d01

[20:04:24::265][DEBUG] H:\DJC\Firefox\cache\B\6B\D51C2d01

[20:04:24::265][DEBUG] H:\DJC\Firefox\cache\B\F5\41663d01

[20:04:24::265][DEBUG] H:\DJC\Firefox\cache\C\6B\9EB1Ed01

[20:04:24::265][DEBUG] H:\DJC\Firefox\cache\E\74\2DB9Ad01

[20:04:24::265][DEBUG] H:\DJC\Firefox\cache\_CACHE_001_

[20:04:24::265][DEBUG] H:\DJC\Firefox\cache\_CACHE_002_

[20:04:24::265][DEBUG] H:\DJC\Firefox\cache\_CACHE_003_

[20:04:24::265][DEBUG] H:\DJC\Firefox\cache\_CACHE_MAP_

[20:04:24::265][iNFO ] OnRuleFinished | 3026 | 3161 | Mozilla - Internet Cache

[20:04:24::265][iNFO ] OnRuleStarted | 3026 | 3162 | Mozilla - Internet History

[20:04:24::718][DEBUG] H:\DJC\Firefox\thumbnails\2c0107f46ee2ae333e47218e2a21eb6c.png

[20:04:24::718][DEBUG] H:\DJC\Firefox\thumbnails\4d1be9817185f674dd5ff1c93c8f3bfe.png

[20:04:24::718][DEBUG] H:\DJC\Firefox\thumbnails\5f67d8b5373674cf32d43635d8653b33.png

[20:04:24::718][DEBUG] H:\DJC\Firefox\thumbnails\608d3a5f8df344dd6694ab3c881b56f9.png

[20:04:24::734][DEBUG] H:\DJC\Firefox\thumbnails\a9586a639d4a1c67243d40135c164c9f.png

[20:04:24::734][DEBUG] H:\DJC\Firefox\thumbnails\ba7dea327d01872832f8f9921d11084b.png

[20:04:24::734][DEBUG] H:\DJC\Firefox\thumbnails\d75a2b1e972914073b6989278852b49f.png

[20:04:24::734][DEBUG] H:\DJC\Firefox\thumbnails\ec63601628dcf871a14cce139069c48a.png

[20:04:24::734][iNFO ] OnRuleFinished | 3026 | 3162 | Mozilla - Internet History

[20:04:24::734][iNFO ] OnRuleStarted | 3026 | 3102 | Mozilla - Cookies

[20:04:24::750][DEBUG] forum.piriform.com

[20:04:24::750][DEBUG] support.mozilla.org

[20:04:24::921][iNFO ] OnRuleFinished | 3026 | 3102 | Mozilla - Cookies

[20:04:24::921][iNFO ] OnRuleStarted | 3026 | 3163 | Mozilla - Download History

[20:04:24::937][DEBUG] H:\DJC\Firefox\downloads.sqlite

[20:04:24::953][iNFO ] OnRuleFinished | 3026 | 3163 | Mozilla - Download History

[20:04:24::953][iNFO ] OnRuleStarted | 3021 | | *DJC %Temp% junk

[20:04:24::984][iNFO ] OnRuleFinished | 3021 | | *DJC %Temp% junk

[20:04:24::984][iNFO ] OnRuleStarted | 3021 | | *DJC LibreOffice portable

[20:04:25::000][iNFO ] OnRuleFinished | 3021 | | *DJC LibreOffice portable

[20:04:25::000][iNFO ] OnRuleStarted | 3021 | | MS Office Picture Manager

[20:04:25::000][iNFO ] OnRuleFinished | 3021 | | MS Office Picture Manager

[20:04:25::000][iNFO ] OnRuleStarted | 3021 | | Office 2003

[20:04:25::000][iNFO ] OnRuleFinished | 3021 | | Office 2003

[20:04:25::000][iNFO ] OnRuleStarted | 3022 | | *DJC Mozilla Firefox

[20:04:25::000][DEBUG] h:\djc\firefox\adblockplus\patterns-backup1.ini

[20:04:25::000][iNFO ] OnRuleFinished | 3022 | | *DJC Mozilla Firefox

[20:04:25::000][iNFO ] OnRuleStarted | 3022 | | *DJC Mozilla Thunderbird

[20:04:25::015][iNFO ] OnRuleFinished | 3022 | | *DJC Mozilla Thunderbird

[20:04:25::015][iNFO ] OnRuleStarted | 3022 | | uTorrent

[20:04:25::015][iNFO ] OnRuleFinished | 3022 | | uTorrent

[20:04:25::015][iNFO ] OnRuleStarted | 3023 | | *DJC IrfanView

[20:04:25::015][iNFO ] OnRuleFinished | 3023 | | *DJC IrfanView

[20:04:25::015][iNFO ] OnRuleStarted | 3023 | | *DJC Magix Rescue logs

[20:04:25::031][iNFO ] OnRuleFinished | 3023 | | *DJC Magix Rescue logs

[20:04:25::031][iNFO ] OnRuleStarted | 3023 | | *DJC mkvtoolnix

[20:04:25::031][iNFO ] OnRuleFinished | 3023 | | *DJC mkvtoolnix

[20:04:25::031][iNFO ] OnRuleStarted | 3023 | | *DJC Subtitle Edit portable

[20:04:25::031][iNFO ] OnRuleFinished | 3023 | | *DJC Subtitle Edit portable

[20:04:25::031][iNFO ] OnRuleStarted | 3023 | | *DJC vlc

[20:04:25::062][iNFO ] OnRuleFinished | 3023 | | *DJC vlc

[20:04:25::062][iNFO ] OnRuleStarted | 3023 | | *DJC VueScan

[20:04:25::078][iNFO ] OnRuleFinished | 3023 | | *DJC VueScan

[20:04:25::078][iNFO ] OnRuleStarted | 3023 | | *DJC Xvid 1.3.2

[20:04:25::093][iNFO ] OnRuleFinished | 3023 | | *DJC Xvid 1.3.2

[20:04:25::093][iNFO ] OnRuleStarted | 3023 | | Adobe Flash Player

[20:04:25::093][iNFO ] OnRuleFinished | 3023 | | Adobe Flash Player

[20:04:25::093][iNFO ] OnRuleStarted | 3023 | | VLC Media Player

[20:04:25::093][iNFO ] OnRuleFinished | 3023 | | VLC Media Player

[20:04:25::109][iNFO ] OnRuleStarted | 3023 | | Windows Media Player

[20:04:25::109][iNFO ] OnRuleFinished | 3023 | | Windows Media Player

[20:04:25::109][iNFO ] OnRuleStarted | 3024 | | *DJC 7-Zip history

[20:04:25::109][iNFO ] OnRuleFinished | 3024 | | *DJC 7-Zip history

[20:04:25::109][iNFO ] OnRuleStarted | 3024 | | *DJC ClamWin portable

[20:04:25::125][iNFO ] OnRuleFinished | 3024 | | *DJC ClamWin portable

[20:04:25::125][iNFO ] OnRuleStarted | 3024 | | *DJC FinePrint 6

[20:04:25::125][iNFO ] OnRuleFinished | 3024 | | *DJC FinePrint 6

[20:04:25::125][iNFO ] OnRuleStarted | 3024 | | *DJC InfraRecorder portable

[20:04:25::140][iNFO ] OnRuleFinished | 3024 | | *DJC InfraRecorder portable

[20:04:25::140][iNFO ] OnRuleStarted | 3024 | | *DJC Portable apps

[20:04:25::265][iNFO ] OnRuleFinished | 3024 | | *DJC Portable apps

[20:04:25::265][iNFO ] OnRuleStarted | 3024 | | 7-Zip

[20:04:25::265][iNFO ] OnRuleFinished | 3024 | | 7-Zip

[20:04:25::265][iNFO ] OnRuleStarted | 3025 | | *More Windows Explorer

[20:04:25::265][iNFO ] OnRuleFinished | 3025 | | *More Windows Explorer

[20:04:25::265][iNFO ] OnRuleStarted | 3025 | | *DJC Windows logs & temp

[20:04:25::281][iNFO ] OnRuleFinished | 3025 | | *DJC Windows logs & temp

[20:04:25::281][iNFO ] OnRuleStarted | 3025 | | MS Management Console

[20:04:25::296][iNFO ] OnRuleFinished | 3025 | | MS Management Console

[20:04:25::296][iNFO ] OnRuleStarted | 3025 | | MS Paint

[20:04:25::296][iNFO ] OnRuleFinished | 3025 | | MS Paint

[20:04:25::296][iNFO ] OnRuleStarted | 3025 | | RegEdit

[20:04:25::296][iNFO ] OnRuleFinished | 3025 | | RegEdit

[20:04:25::296][iNFO ] OnRuleStarted | 3026 | 3165 | Mozilla - Compact Databases

[20:04:25::343][iNFO ] OnRuleFinished | 3026 | 3165 | Mozilla - Compact Databases

[20:04:25::343][iNFO ] OnCompleted

[20:04:25::343][iNFO ] Leaving Cleaning

[20:04:25::343][DEBUG] CLEANING COMPLETE - (1.423 secs)

[20:04:25::343][DEBUG] 2.40 MB removed.

[20:04:34::000][iNFO ] Closing application...

[20:04:34::031][DEBUG] Cleaner - Initializing Stop request...

[20:04:34::031][DEBUG] Cleaner - Finished Stop request

[20:04:34::031][iNFO ] Finished closing application

[20:04:34::031][iNFO ] Application Ended

djc · May 14, 2013, 9:34pm

For completeness: at 20:04:17::109 above, "*DJC Mozilla Firefox" is

[*DJC Mozilla Firefox]

LangSecRef=3022

DetectFile=%programfiles%\mozilla firefox\firefox.exe

Default=true

FileKey1=%programfiles%\mozilla firefox|install.log

FileKey2=%programfiles%\mozilla firefox|license.*

FileKey3=%programfiles%\mozilla firefox|readme.*

FileKey4=%programfiles%\mozilla\firefox\crash reports|*.*

FileKey5=h:\djc\firefox\adblockplus|patterns-backup*.ini

djc

Alan_B · May 15, 2013, 9:24am

I am using Palemoon and am uncertain of how Firefox has deviated from Palemoon

( Palemoon is stable and it is Firefox that is now forever inconsistent from one version to the next )

For me the Bookmarks Toolbar is everything that is displayed immediately below the Address Bar plus what is shown when clicking on the extreme right button ">>".

I do not know if Firefox is still that way, or if Firefox has other things in that row also.

I assume that only 3 items are lost from your "Bookmarks ToolBar", namely "PK" and "VLC Forums" and "Maps - Garmin".

I assume that the rows below showing date and "Stuff" are not affected by corruption and are just differences in how you protect your privacy on a public forum

I could of course be wrong.

One thing that is still the same is the "Menu Bar" which includes "Bookmarks"

When I click on the "Bookmarks" I get a drop-down list which includes "Bookmarks ToolBar".

When I select "Bookmarks ToolBar" I see another drop-down list which lists all the items which appear on the browser display row below the Address bar

Does corruption of your "Bookmarks ToolBar" affect only your browser display ?

or is the change to the display merely a consequence of the removal of three items from the drop-down list under BOOKMARKS / BOOKMARKS TOOLBAR ?

Is the removal of those three things the only damage that you can see when inspecting the contents of BOOKMARKS / ORGANISE BOOKMARKS ?

P.S.

You totally failed to answer Nergal's question - What do you mean by "certain local bookmark".

I have just taken a wild guess.

I typed into the Browser Address bar D:\Test\Td.txt, which is a file as known by Windows Explorer,

and the Browser instantly changed that to

file:///D:/Test/td.txt

and displayed the contents of the text file.

Is this your problem - that bookmarks to display files on your hard disks and flash drives etc are deleted with history ?

Perhaps that is Mozilla's intention.

When I click on Bookmarks and select the "Unsorted Bookmarks" the top item is History

Listed under HISTORY / TODAY is

/D:/Test/Td.txt located at file:///D:/Test/td.txt

Have you tried adding a local file as a Bookmark on your Toolbar and then using Firefox's built in History clearing to see if that removes the bookmark from the toolbar ?

I am not testing on Palemoon because :-

My browser is not the same as yours ;

and I wish to retain some of my history.

djc · May 15, 2013, 3:23pm

> I assume that only 3 items are lost from your "Bookmarks ToolBar"...

Not so: it's everything *from* PK onwards, including things originally visible clicking the guillemet at the right. PK is the "certain bookmark", and it refers to a local file (e.g., H:\DJC\Firefox\PK.html). The blacked-out areas are, as you guessed, omitted for privacy on a public forum.

> Does corruption of your "Bookmarks ToolBar" affect only your browser

> display?

> Is the removal of those three things the only damage that you can see

> when inspecting the contents of BOOKMARKS / ORGANISE BOOKMARKS?

As I wrote in the opening note, "Viewed with 'Show all bookmarks' the bookmarks are still present, but corrupted"; for instance, PK "has no properties and cannot be removed or moved" (I can later post a snap of that, but I obviously can't run ccleaner on Firefox while writing this). So the bug isn't a simple matter of removing bookmarks: they're removed from view in the toolbar *and* their properties are changed, while still somehow existing in bookmark limbo in places.sqlite.

> Have you tried adding a local file as a Bookmark on your Toolbar and then

> using Firefox's built in History clearing to see if that removes the

> bookmark from the toolbar?

Yes: PK. It doesn't. Why would a browser do that? It's a legitimate bookmark.

djc

Alan_B · May 15, 2013, 8:14pm

> Have you tried adding a local file as a Bookmark on your Toolbar and then

> using Firefox's built in History clearing to see if that removes the

> bookmark from the toolbar?

Yes: PK. It doesn't. Why would a browser do that? It's a legitimate bookmark.

djc

I asked because of my experiences with Firefox of new chaos with every new Mozilla bright idea,

and this eventually which drove me to switch over to Palemoon,

I now fully expect to see user reports of new problems whenever Mozilla release a new version.

Having found that file:///D:/Test/td.txt appears as both a bookmark and also in history,

it is very easy to believe that Mozilla could accidentally clean the same item from both instead of only one.

I am astonished that after dumping all that stuff into one database they were also able to make it work.

I guess this is why they need their "nightly" testers.

When you were told at the Firefox forum that "code that affects download history definitely has the potential to affect bookmarks",

it is possible that forum members were surprised it still worked.

Perhaps CCleaner is using the same cleaning techniques for both History and Bookmarks that worked in separate databases,

and may need adjusting to the new situation of a common database.

It is worth noting that normal bookmarks have an internet location that typically starts "http"

and you are concerned with what is to me the most unusual "file:///".

In 6 retirement years of experimenting with Windows and exploring what I can get away with (or not),

the only times that my browser has displayed a local file was when I double clicked an application report file with a HTM or HTML extension,

and I have NEVER bookmarked any such local file or even thought of doing so until today.

It is possible that Piriform have also not thought of including such a bookmark when testing - but I am sure they could start thinking of it now.

PLEASE PERFORM ONE MORE TEST to facilitate speedy resolution.

Test whether CCleaner history cleaning of history performs the same damage to local file bookmarks which are NOT in the toolbar,

but are in other regions such as MISC and UNSORTED etc.

astrosyn · May 16, 2013, 4:25am

Corrupts my bookmarks on Fx21 too. It makes one bookmark entry unreadable (the name is there, but the favicon and URL is gone), Fx glitches when I try to click on it, and there's no way to delete it, only to restore a backup of places.sqlite. Strange, I didn't have that problem until version 21, I used CCleaner for 2 years and it was flawless.

ccleaner 4.01 corrupts Firefox 20.0.1 bookmarks toolbar

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