CC closes WIN XP

When I start CC ( the last update) and as soon as the CC screen is present, WIN XP becomes shut down.

Is it a bug in CC or an error caused by my PC?

Any idea what to do?

Hi Olanho,

Could you confirm to me which service pack you have installed on XP?

If you're not sure, you can find instructions on how to find this out here: https://answers.msn.com/solution.aspx?solutionid=23904a8f-735b-40f9-b609-544b95a5729b

Thanks, Tom