CC Cleaner stalls when I try to run the latest update

CCleaner for Windows CCleaner Windows Bug Reporting
1

Hi;

I am a satisfied customer for years but I am having a problem since I downloaded the latest version and tried to run it tonight.

As it started cleaning it went to the Windows Temp and ran into a CbsProvider.DLL created on May 25, 2015 and just stopped.

Since it was probably from something I was doing on the internet on 5-25 I deleted it and it went to the recycle bin.

I started CC Cleaner again and ran into the same thing when it hit the program in the recycle bin.

Is it CC Cleaner or is it the file that is slowing down my computer online.

It just stops there and won't do anything.

I have been watching a lot of videos from Youtube lately and sending them to my Chromecast.

Would that cause problems with CC Cleaner?

I have a Lavasoft Anti Virus program that has an issue with Chromecast.

Thanks

Steve T

:blink:

2

Now CC Cleaner just dies when it gets into that temporary directory.

Here is the string for it.

CF65FCFD-ECD9-4A88-B167-287801C82707

It's in the Windows Temp file.

Thanks

:( :o

3

Some things to try:

* Manually delete the file.

* Start Windows in Safe Mode and run CCleaner while in Safe Mode.

4

Have a read here

https://forum.avast.com/index.php?topic=114394.0

and here

http://forum.piriform.com/?showtopic=37536

Perhaps don't delete the file yet just in case.

Also uploading the file to virustotal may help confirm it is part of DISM

https://www.virustotal.com/