Did you just update CCleaner Professional, Business or Technician Edition?
Do you have Malwarebytes installed?
Is the Ransomware Protection feature enabled in Malwarebytes?
Do you have a 64-bit version of Windows?
If so, the Malwarebytes anti-ransomware feature has broken the CCleaner automatic update and also deleted the CCleaner.exe executable (leaving only CCleaner64.exe). The executable it deleted is used for certain functions of CCleaner. To resolve, please download and install https://download.ccleaner.com/pro/ccsetup544_pro.exe
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<p>
Hey guys,
</p>
<p>
I'm going to hazard a guess at a few things:
</p>
<ol><li>
Did you just update CCleaner <strong>Professional</strong>, <strong>Business</strong> or <strong>Technician</strong> Edition?
</li>
<li>
Do you have <strong>Malwarebytes</strong> installed?
</li>
<li>
Is the <strong>Ransomware Protection</strong> feature enabled in Malwarebytes?
</li>
<li>
Do you have a <strong>64-bit </strong>version of Windows?
</li>
</ol><p>
If so, the Malwarebytes anti-ransomware feature has broken the CCleaner automatic update and also deleted the CCleaner.exe executable (leaving only CCleaner64.exe). The executable it deleted is used for certain functions of CCleaner. To resolve, please download and install <a href="https://download.ccleaner.com/pro/ccsetup544_pro.exe" rel="external nofollow">https://download.ccleaner.com/pro/ccsetup544_pro.exe</a>
</p>
</div>
1. I am running the FREE version of CCleaner
2. I have Malwarebytes 3 installed; however, I have no protection modules enabled and Malwarebytes is not running automatically. I use it only to scan my system on demand.
3. I am running Windows 10x64 Pro Build 17134.137 Version 1803.
I reverted back to CCleaner V5.43 and all is working properly. Something is broken in V5.44.6575.
In addition to the "subject line" problems add right-click 'Run Ccleaner' from the Taskbar and right-click "Run Cleaner" from the system tray on Windows 10 1803. I am NOT running Malwarebytes. The problem is with CC 5.44.6575. Everything works for me when I revert back to CC 5.43.xxxx.
2. No, just Windows Defender
3. No
4. Yes, Windows 10 Pro 1803 64-bit
On 27.6.2018 at 07:24, siliconman01 said:
<div class="ipsQuote_contents">
<p>
I tried completely uninstalling CCleaner and then re-installing it and this did not resolve the problem.
</p>
</div>
<div class="ipsQuote_contents">
<p>
Hey guys,
</p>
<p>
I'm going to hazard a guess at a few things:
</p>
<ol><li>
Did you just update CCleaner <strong>Professional</strong>, <strong>Business</strong> or <strong>Technician</strong> Edition?
</li>
<li>
Do you have <strong>Malwarebytes</strong> installed?
</li>
<li>
Is the <strong>Ransomware Protection</strong> feature enabled in Malwarebytes?
</li>
<li>
Do you have a <strong>64-bit </strong>version of Windows?
</li>
</ol><p>
If so, the Malwarebytes anti-ransomware feature has broken the CCleaner automatic update and also deleted the CCleaner.exe executable (leaving only CCleaner64.exe). The executable it deleted is used for certain functions of CCleaner. To resolve, please download and install <a href="https://download.ccleaner.com/pro/ccsetup544_pro.exe" rel="external nofollow">https://download.ccleaner.com/pro/ccsetup544_pro.exe</a>
</p>
</div>
Well, that's a mess! Now I've got CC Pro on my system and no way to downgrade to the free version! Other than a complete uninstall which looks like it will lose all my carefully derived settings! BAD ADVICE, STEPHEN.
And it didn't fix the problem. Even with ccleaner.exe in place, using the Recycle Bin context menu to "Run CCleaner" will not empty the bin. Opening CC and telling it to "Run" works fine. This is with MBAM Anti-Ransomware "off", Win 10 Pro x64.
Malwarebytes has been removing the CCleaner.exe executable during the automatic update process (a feature of the Pro/Business/Tech edition only), and that is used for some functions of CCleaner. This was producing the behaviour described.
In this case, there is another cause which is an update to Windows 10 (build 1803) that is breaking this functionality. We are working on this issue currently and anticipate a fix for the v5.46 release (release after the next one).
@Arbie you can return to the pure Free edition by uninstalling Pro and installing Free from www.ccleaner.com/download. If you never purchased a Pro license, your product will not have activated Pro features anyway, it will basically be the Free edition of the software.
<div class="ipsQuote_contents">
<p>
Hi everyone,
</p>
<p>
Malwarebytes has been removing the CCleaner.exe executable during the automatic update process (a feature of the Pro/Business/Tech edition only), and that is used for some functions of CCleaner. This was producing the behaviour described.
</p>
<p>
In this case, there is another cause which is an update to Windows 10 (build 1803) that is breaking this functionality. We are working on this issue currently and anticipate a fix for the v5.46 release (release after the next one).
</p>
<p>
<a contenteditable="false" data-ipshover="" data-ipshover-target="<___base_url___>/profile/58145-arbie/?do=hovercard" data-mentionid="58145" href="<___base_url___>/profile/58145-arbie/" rel="">@Arbie</a> you can return to the pure Free edition by uninstalling Pro and installing Free from www.ccleaner.com/download. If you never purchased a Pro license, your product will not have activated Pro features anyway, it will basically be the Free edition of the software.
</p>
</div>
1 hour ago, Stephen Piriform said:
<div class="ipsQuote_contents">
<p>
Hi everyone,
</p>
<p>
Malwarebytes has been removing the CCleaner.exe executable during the automatic update process (a feature of the Pro/Business/Tech edition only), and that is used for some functions of CCleaner. This was producing the behaviour described.
</p>
<p>
In this case, there is another cause which is an update to Windows 10 (build 1803) that is breaking this functionality. We are working on this issue currently and anticipate a fix for the v5.46 release (release after the next one).
</p>
<p>
<a contenteditable="false" data-ipshover="" data-ipshover-target="<___base_url___>/profile/58145-arbie/?do=hovercard" data-mentionid="58145" href="<___base_url___>/profile/58145-arbie/" rel="">@Arbie</a> you can return to the pure Free edition by uninstalling Pro and installing Free from www.ccleaner.com/download. If you never purchased a Pro license, your product will not have activated Pro features anyway, it will basically be the Free edition of the software.
</p>
</div>
in my case I am not using Malwarebytes. can you read up and respond
<div class="ipsQuote_contents">
<p>
True the last update no longer works with the switches. the command is ignored
</p>
<p>
on Win 10 Pro 64 bit I used
</p>
<p>
@echo on
cd C:\Program Files\CCleaner
start CCleaner.exe /AUTO /SHUTDOWN
exit
</p>
<p>
When I reverted to the prev release v5.46.6522 the switches worked again.
</p>
<p>
Malwarebytes is not installed
</p>
<p>
free version of Ccleaner
</p>
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