Ccleaner always thinks my hard drive is an SSD so it gives me a warning message. In previous versions I could say OK and wipe any way. But in version 5.78, the Wipe button is grayed out.
Wipe Free Space has issues and was disabled in v5.78 until they complete their investigation.
Read the official statement at:
https://www.ccleaner.com/knowledge/ccleaner-v5788558/
Pinning this topic for the time being since it will likely be a reoccurring question.
How long should it take them to fix this? A lot of utilities can wipe a cache and so forth, but the main reason I like CCleaner is that it does a nice job of wiping free space in a reasonable time. Will they have it fixed soon?
I went back to version 5.77 and will stay there until the issue is resolved. I use drive free space wiping often and have never had a problem with it.
9 hours ago, Bill S said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> How long should it take them to fix this? </p> </div>
Don't know, I'm just a moderator and volunteer on here and don't have inside info like that.
5 hours ago, rw330 said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> I went back to version 5.77 and will stay there until the issue is resolved. </p> </div>
Version 5.77 is the version with the issue which is why it's disabled in version 5.78 as detailed here. I'd recommend that you stop using Wipe Free Space until they have it fixed in a future version - it's not worth the risk of it doing something it isn't supposed to be doing since it is after all securely wiping.
rw330 how do you go back to version 5.77? I wasn't aware you could do that.
Since 5.77 may be the problem, I now went back to 5.76. Just Googled ccleaner 5.76 and found a copy at filepuma.com
Unable to wipe 5.78, annoying since this was working well until a day or so ago. Timing for fix?
Hey @Tom H, we are still working on a fix. Unfortunately no ETA at the moment but our team is focusing in bringing this back as soon as possible.
On 28/03/2021 at 08:13, rw330 said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Since 5.77 may be the problem, I now went back to 5.76. </p> </div>
It's probably safer to not use Wipe Free Space at all, not even in any previous version because who knows exactly when the issue they're investigating actually started. I wouldn't necessarily assume v5.76 doesn't also have the issue.
On 27/03/2021 at 20:40, Bill S said:<div class="ipsQuote_contents"> <p> How long should it take them to fix this? A lot of utilities can wipe a cache and so forth, but the main reason I like CCleaner is that it does a nice job of wiping free space in a reasonable time. Will they have it fixed soon? </p> </div>
It would seem reasonable to expect a quick fix considering that wiping free space was part of the product being sold.
4 minutes ago, Tom H said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> It would seem reasonable to expect a quick fix considering that wiping free space was part of the product being sold. </p> </div>
do you code that you know this? Serious question not snark