can't register newly purchased professional cleaner

CCleaner for Windows CCleaner Windows Bug Reporting
1

I have purchased two copies of the CCleaner pro package... 

After installing on two seperate computers:


one on a desktop PC . Licence code: - 


& one on a Laptop . Licence code:  


One version (installed on the Laptop) has installed and *can be upgraded...


However, unfortunately...


Although the other has installed and does display the correct code etc.


it cannot be upgraded and displays an error code:


0x2efd: A connection with the server could not be established...




Please advise




Thanks,




Steve

~Licence codes removed by moderator

2

Perhaps contact Piriform directly about this as you have purchased it.

https://piriform.zendesk.com/hc/en-us/requests/new

3

I HAVE RENEWED MY CLEANER, LICENSE IS [redacted].....why don't I have this any more did it on 3/16/18

4
20 minutes ago, deloresdorsey said: 
<div class="ipsQuote_contents">
	<p>
		I HAVE RENEWED MY CLEANER, LICENSE IS [redacted].....why don't I have this any more did it on 3/16/18
	</p>
</div>

I'm not sure what you are asking, but I removed your license key, don't share that in public