can't install or register newly purchased professional cleaner

won't except new code

In case it helps

https://piriform.zendesk.com/hc/en-us/articles/204043844--Problems-activating-or-registering-CCleaner-Professional

Hey, in the event that you're still having problems, please email support@piriform.com and an agent will be able to help you!

On ‎13‎/‎02‎/‎2017 at 15:28, hazelnut said:
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		In case it helps
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		<a href="mailto:ken.hilt@cgocable.ca" rel="">ken.hilt@cgocable.ca</a>
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	<p>
		<span style="color:rgb(43,46,47);font-family:'Lucida Sans Unicode', 'sans-serif';font-size:8.5pt;"><strong>Your registration details are:


		Name:  Kenneth Hilt 


		License key:  PCIE-4HP5-XEYU-ZIU6-Y5YF</strong></span>
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	<p>
		<a href="https://piriform.zendesk.com/hc/en-us/articles/204043844--Problems-activating-or-registering-CCleaner-Professional" rel="external nofollow">https://piriform.zendesk.com/hc/en-us/articles/204043844--Problems-activating-or-registering-CCleaner-Professional</a>
	</p>
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piriform_pear_ZD.PNG

Maricriss (Piriform Support)

			<p style="margin:0cm 0cm 9pt;line-height:15pt;">
				<span style="color:rgb(187,187,187);font-family:'Lucida Sans Unicode', 'sans-serif';font-size:8pt;">Mar 10, 22:13 EDT </span>
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				<span style="color:rgb(43,46,47);font-family:'Lucida Sans Unicode', 'sans-serif';font-size:8.5pt;">Hi Ken,




				Thank you for your email and the feedback. 




				You mentioned that you cannot even open the app. To try to resolve the issue, can you please uninstall and reinstall a new version of CCleaner Professional. 




				You can download the latest version of CCleaner Professional Plus directly from <a href="https://www.ccleaner.com/go/get_ccproplus" rel="external"><u><font color="#0000ff">https://www.ccleaner.com/go/get_ccproplus</font></u></a>




				Once the download has completed, simply double-click the file to start the installation.

Your registration details are:

				Name:  Kenneth Hilt 


				License key:  PCIE-4HP5-XEYU-ZIU6-Y5YF</b>

Note that you will need to enter both your name and license key exactly as above. Manually typing them may result in errors and unsuccessful registration.

				If you have any problems registering, please see our registration help article: <a href="https://piriform.zendesk.com/hc/en-us/articles/204043844--Problems-activating-or-registering-CCleaner-Professional" rel="external nofollow"><u><font color="#0000ff">https://piriform.zendesk.com/hc/en-us/articles/204043844--Problems-activating-or-registering-CCleaner-Professional</font></u></a>






				If you have any other questions or if you are still experiencing issues please send us a reply to this email.</span>
			</p>

			<p style="margin:9pt 0cm;line-height:13.2pt;">
				<span style="color:rgb(43,46,47);font-family:'Lucida Sans Unicode', 'sans-serif';font-size:8.5pt;">Kind Regards,</span>
			</p>

			<p style="margin:9pt 0cm;line-height:13.2pt;">
				<span style="color:rgb(43,46,47);font-family:'Lucida Sans Unicode', 'sans-serif';font-size:8.5pt;">Maricriss | CCleaner Support - Manila, Philippines</span>
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			<p style="margin:9pt 0cm;line-height:13.2pt;">
				<span style="color:rgb(43,46,47);font-family:'Lucida Sans Unicode', 'sans-serif';font-size:8.5pt;">Product Docs: <a href="https://www.ccleaner.com/docs" rel="external"><u><font color="#0000ff">https://www.ccleaner.com/docs</font></u></a>


				Help Center: <a href="http://support.piriform.com/" rel="external"><u><font color="#0000ff">http://support.piriform.com</font></u></a></span>
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