Can't install 533

CCleaner for Windows
1

I got a notice that an update was available for my (free)CCleaner. I currently had version 5.32.6129(64bit).

I downloaded ccsetup533.exe and attempted to install it. I got pop-up message "Error opening file for writing: C:\ProgramFiles\CCleaner\Ccleaner.exe"

Neither "retry" or "ignore" allowed it to install.

I don't know what the problem is.

Can someone help me. Thanks.........sherri

Edit: I am using Windows 10

2

Check that ccleaner's not running while you install (check the system tray and task manager)

3

No, it is not running. I have tried to install numerous times. I have tried Aborting, Retrying, and Ignoring and it still won't install. Never had a problem before this update.

4

Try downloading the portable version and drag/drop all the contents, except portable.dat, on top of the current ccleaner (found in program files folder)

5

Sorry, I don't know what a portable version means. Where is it? What is it called? Do I just copy all of the files in it and paste them in the CCleaner folder in the Program Files folder?

I'm afraid I'm not very adept at moving files around and I'm afraid I'll mess something up.

6

see if this helps, https://forum.piriform.com/index.php?showtopic=48669&do=findComment&comment=285639

7

I also bought the ccleaner pro yesterday and it will not let me install. I also have windows 10. Can someone please help us?

Thanks Marshal

8

g'day marshall and welcome,

can you give more info, like what is the error message you get and what have you tried so far to fix it?

9

I tried your suggestion above. I first uninstalled via settings. Then went to C:/ProgramFiles and tried to uninstall the folder and two files remaining in the folder (CCleaner.exe and CCleaner64.exe); however I got a message that I needed administrator rights to do that (I AM the administrator - the only person using the computer)

Edit: Well - I can't explain it but - I downloaded the 5.33 again and this time, it took!! And is working fine. (I had rebooted once in the interim) So I don't know how it happened but am glad to have my CCleaner back and working once again.

.........sherri

10

those two files need to be removed, admittedly, the new version should perform and over-the-top install, but it looks like it isn't.

any luck if you try to get rid of those remaining files when you boot the PC into Safe Mode?