Hello, i’m using a free trial of ccleaner’s but when I checked out I had used paypal. It basically felt like having the same thing as the free version just with extra steps, Now i can’t cancel, i have emailed before but i got nothing. I don’t want to be charged but i literally can’t find a way to cancel. it takes me to a page and i have no cleverbridge reference number.
It’s not because of PayPal, it’s how the “free” trials seem to be being run at the moment.
We have had plenty of other posts from those wanting to cancel a trial but can’t.
Usually they are having to wait for their money to be taken and then ask for a refund within 14 days of the payment being taken.
I’ll bring this thread to the attention of the staff.