Cannot download updates

About 5 minutes ago, I attempted to download the latest version of CCleaner. Every time I do, the program takes me to the purchase page. I've already bought the Home edition; what am I doing wrong?

Thanks,

Flo :wacko:

Ehm, a bit more info, please?

Download what? New Cleaner?

Which OS?

Probably something to do with your connection.

BTW, I'm running Windows 7 64-bit.

Flo

OK, you edited the first post. Are you trying to update CCleaner? Which version do you have now? Might be rogue/fake software.

You can download latest CCleaner here: http://www.piriform.com/ccleaner/builds

I have had this problem as well and have paid for the latest version of CCleaner at least twice. I noticed today when I looked at the version history and all the fixes, CCleaner gets updated once a month. While I am relieved to find that Piriform doesn't expect there customers to purchase the program anew every month to get the latest version, I am confused that this problem exists at all. How can I tell if my version of CCleaner is not rogue or fake and if I use the link that you provided above, will that take care of the problem now and in the future? I have been very happy with CCleaner and would like to continue to use it and recomend it to my friends - I look forward to your response.

Karen

CCleaner is FREE! If you paid anything, then what you bought is technical support. The program is the same either way.

CCleaner is FREE! If you paid anything, then what you bought is technical support. The program is the same either way.

yes this.

people, though it will seem mean for me to say, but if you had only looked at the download page & not clicked blindly/so quickly, you'd see the Download here link & that all versions pay or not are the same download, paying is for extra-hands-on-by-developers-support. meaning, if you paid twice, or are having issue with the software, you can contact them via email instead of us, the userbase.