Hello. I signed up for the Recuva program yesterday, but I regret it and want to cancel. How can I do this?
This is a user forum. We do not have access to accounts/billing here.
You will need to contact support for account issues.
You can raise a support ticket by using the form here: CCleaner Support Community
(Note do not try to change the language of that form, it has a bug and becomes unresponsive if you do that. If it happens then close and reopen your browser and try the form again without changing the language).
However you should note that support are slow to answer these days and it can take a week or more for a registered customer to get a reply.
Hi @LAIDE_REZENDE,
I have asked our support team to follow up on your support request as quickly as possible.
If you have not heard from them within 24 hours, please email me back so I can follow up on this again.