For the past month or so, I’ve had Cleverbridge/Piriform try to take $44 out of an empty account. Many emails were received, yet no way to get ahold of a billing department. I tried emailing from the received email from them, but it bounced back. I no longer want either CCleaner7 or Android.: Below is the email I sent:
Greetings!
I’ve tried the help center on the CCleaner site, and the bot had no place for me to answer.
So, here’s the gest of what I’m needing.
Your case ID: 24402629
Details submitted successfully. Please proceed to chat for assistance. Your first name(s): Bonnie Your surname: De Rose Email (ideally the one your purchase is linked to): ********************* Subject: Subscription: reference number: 524864936 Details: Please stop my subscription. I don’t have the money, nor will I, so please stop trying to pull the 45 dollars from my account. I don’t know whether this is from my Windows, Ccleaner 7 subscription or the Android. I no longer want either. Thank you. Platform: Windows Product: CCleaner 7
Is it possible to have whatever CCleaner I have stopped? As it says above, I don’t know whether the reference number provided is from a CCleaner 7 for Windows, or for my Androidl EIther way I no longer want the subscription.
Thank you!
Bonnie “Adella Dratianos” De Rose