On 11/30/2017 at 16:59, Stephen Piriform said:<div class="ipsQuote_contents ipsClearfix"> <p> Hey guys, an update on this: </p> <p> <strong>The Good News:</strong> we have reproduced this internally and are working on a fix. <img alt=":)" data-emoticon="1" height="20" src="<fileStore.core_Emoticons>/emoticons/default_smile.png" srcset="<fileStore.core_Emoticons>/emoticons/smile@2x.png 2x" title=":)" width="20"></p> <p> <strong>The Bad News:</strong> the fix won't make the cut-off date for the December release, so it will have to wait until the January release. </p> <p> The issue can be worked around by restarting the PC (or force-closing the installer and CC instance, if you're technically-inclined), and then running the latest installer file afresh. </p> <p> The problem happens because a dialogue message is open in CCleaner and is blocking the command from the installer to close down the existing version of CCleaner so the new version can be installed safely. </p> </div>
The Superlative News: Our support team, developers and testers have got together and agreed that we can incorporate the fix into the current release test cycle. We are aiming to release this on Tuesday 12th December.