business systems

Folks I know this isn,t the best place to ask. but I,ve tried everywhere i could think of to find help, with no luck. this is My wifes new system on her work laptop, & it has serious conflicts with windows xp. Does anyone use this ? or in anyway familiar with it ? OR know where I might find any info or help trying to figure out what the problem is ? the company is a running a huge computer network & some have no problems at all. Hers seems to be a local problem & has to do with Her IP guys tweaking the system. The main frame system in Miami has no issues with it. Any ideas. thanks in advance . Cowboy