Being charged for 2 products

CCleaner for Windows
1

Being charged for 2 separate apps, cannot get refund. Through customer service (in Philipines), changed app for 5 PCs to app with 1 PC. Need refund for app with 5PCs; Invoice 10/27/2024 Inv # {removed for users security}. Reference #: {removed for users security}

2

Please do not post invoice numbers, licence keys, or any other personal information in plain view on the forum, from where it could be stolen by anyone.

I have bumped this for staff attention, and given them your numbers.

3

Hi @KM3985,
Our support has informed me that the last email they received from the email address was on 4 Oct 2024 advising that everything was working.
If you are still experiencing issues, please reply to your support request and advise the agent handling your case that you still need assistance so they can help you further.