FileHippo App Manager started complaining that I had an old version of CCleaner. I installed the latest version of CCleaner, but FileHippo still said it was old. I looked at the version number displayed in the CCleaner window: 5.58.7209. Then I looked at the number recorded for CCleaner64.exe Properties > Details. That was 5.58.0.7209 -- note the inserted "0". I assume that is why FileHippo declared a mismatch and that this is a CCleaner installer bug. Jeff
Allot of software does that, but doesn't necessarily mean it's bad or wrong. Albeit still mysterious and sometimes confusing to us end users.
We'll give the folks at FileHippo a nudge to fix their numbering.
Dave, isn't it CCleaner install that builds the Properties? For the
test I completely uninstalled CCleaner, then downloaded and installed
the latest version. FileHippo wasn't involved with the installation.
But after I was done, the CCleaner window top left corner said
"v5.58.7209 (64-bit)", as does the Options > About screen. However if
I look at Properties > Details for CCleaner64.exe, it says "5.58.0.7209"
for both the file version and product version.
Which version number is correct? I assume it is the one without the
inserted ".0" and it is "5.58.7209" that gets published as the official
number, which then FileHippo puts in its database to check, presumably
against Properties (or the internal Windows data that Properties is
derived from). So when the two version numbers don't match, FileHippo
says the installed version is out of date, even though it is the latest.
Is this not correct? If I understand it correctly, it is a CCleaner
problem, not FileHippo's. It probably needs a new CCleaner version,
with consistent version data, to fix this.
I have seen this sort of problem before with another product. When I
contacted FileHippo, they said it had to be corrected in the other
product. There was nothing they could do about it. Jeff
Just checking back a few couple of CCleaner versions (installed and then removed them) and they are all the same as you have noted with the extra ".0" shown in the Windows properties that is not shown in the GUI , or in the version noted on filehippo.
It's never known it be a problem before which would suggest that filehippo are doing/have done something different with their version check this time round?
(It might be tied in to the new CCleaner Software Updater, which uses filehippos listings and has been having issues of the same kind with wrong version number format showing for various software. If they have tried to fix this they may have inadvertently caused another issue?).
It's had that extra number for years, a few years ago I asked an admin who explained it to me but I forget what he said.
@jknauth just checking, as of today are you seeing the FileHippo updater behaving itself now with regards to CCleaner 5.58?
Thanks, Dave. I just checked. FileHippo no longer complains about
CCleaner. There have been no recent updates to either FileHippo or
CCleaner on my PCs, per their exe file dates. The version number
CCleaner displays in its window vs. the version display in its exe
Properties still don't match (inserted ".0"). Did FileHippo change its
database about which version number to check? Any idea why the CCleaner
version numbers don't match? Jeff