bad allocation

Recuva Recuva Bug Reporting
1

Tried to scan my 500GB Western Digital USB Hard Drive using the latest version (1.02.086). Previously I got the following error message: "Failed to reserve memory"

... but now I'm getting this message: "bad allocation".

Also with this new version Recuva always crashed on exiting the application. Vista's Problem Reports and Solutions Centre gives the following information about the crash:

Problem Event Name: APPCRASH

Application Name: recuva.exe

Application Version: 1.2.0.86

Application Timestamp: 46923171

Fault Module Name: ntdll.dll

Fault Module Version: 6.0.6000.16386

Fault Module Timestamp: 4549bdc9

Exception Code: c0000005

Exception Offset: 00062086

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 2057

Additional Information 1: ee21

Additional Information 2: 25e48371162d873903ea756be1694e48

Additional Information 3: 2925

Additional Information 4: 5901742770dc0eaaef159811f9d2f4a3

Regards,

- Mark

2

Can you run Recuva in debug mode and post the log here

Thanks MrRon

3

I ran the application using the /DEBUG parameter and got the same error message. Were you expecting it to produce an error log somewhere. I checked in "C:\Program Files\Recuva\" and there was nothing in there.

- Mark

4

/debug should create a log in the /Program files/Recuva folder, note that the argument is case sensitive.

MrRon

5

I'm having the same problem as Jedimark - a 'bad allocation' error.

Error logs as follows:

Today's log under /debug

----------------

[2007-07-21 12:31:13] [iNFO ] Recuva v1.02.091

[2007-07-21 12:31:13] [iNFO ] System Info: MS Windows XP SP2, Intel® Pentium® 4 CPU 2.60GHz, 1022MB RAM, NVIDIA

GeForce FX 5200 (Gateway)

[2007-07-21 12:31:14] [ERROR] Exception: DriveNamesEnumerator.cpp(46) : The device is not ready.

[2007-07-21 12:31:18] [ERROR] bad allocation

Earlier log

---------------

Recuva v069

===========

System Info: MS Windows XP SP2, Intel Pentium 4 CPU 2.60GHz, 1.0GB RAM, NVIDIA GeForce FX 5200

[12:18:59] ErrorNo: 8 OtherInfo: Error No:536870920 ErrorInfo:Failed to reserve memory.

[12:32:57] ErrorNo: 8 OtherInfo: Error No:536870920 ErrorInfo:Failed to reserve memory.

Any ideas and thanks,

MM

6

The log is really useful, thanks. We'll be looking into this issue during the next few days.

MrRon

:)