I have been charged 64,95 euros for an automatic renewal service that I didn’t know that existed. I have written to you claiming this money and you don’t bother to reply. My reference number is 511168998. This is unacceptable!!
Can you assist?
What do you need to assist you? You already have have my reference number. I would like to get a refund. Tell me if you need more information. Thanks.
Hi @Talladal,
I can see from our records that you have contacted our support team, I have asked them to prioritse your case.
If you have not received a follow up on your case within 24 hours, please message me back so I can pursue this further with the support team.