Automactic Update.

Hi

On my Mothers new laptop she keeps getting the yellow shield update icon in the system tray.

When I right click on it an select custom, the update reads:

MSXML 4.0 SP2 Security Update (KB927978).

After installing the shield keeps coming back with the same update.So it is not installing properly.I've checked in Add/Remove programs (with updates checked), an it is not shown.

Any ideas why it will not install, and why the yellow shield keeps appearing with the same update?

Please help :(

Craig.

ive had the same problem for a good while now,its annoying

ive had the same problem for a good while now,its annoying

It's annoying me, an it's not even my computer. :angry:

May be some help at the link below but seems a bit complicated though.

Update probs

seems a bit complicated though.

Oh err, think you could be right there. :P

I've tried to Google it, an it seems to be quite a common problem.But no easy fix.

Hi

On my Mothers new laptop she keeps getting the yellow shield update icon in the system tray.

When I right click on it an select custom, the update reads:

MSXML 4.0 SP2 Security Update (KB927978).

After installing the shield keeps coming back with the same update.So it is not installing properly.I've checked in Add/Remove programs (with updates checked), an it is not shown.

Any ideas why it will not install, and why the yellow shield keeps appearing with the same update?

Please help :(

Craig.

Hi CraigMartin,

I`m not sure if this will help, but there`s a whole page devoted to that particular update at this address.

http://support.microsoft.com/kb/927978

I`ve got this update on my pc and as you can see from the attached pic it is used only rarely, and I`ve no idea when or why.

Maybe from the above info one of the other guys can make sense of it.

Hope this is of some use.

Regards