Hi all. I have been using Ccleaner now for a few years. For the first time, I am unable to open it at all, and a window tells me that I may not have the appropriate permissions.
Incidentally, I also use spyot S&D. Starting at the same time, I am unable to open Spybot's update feature.
Any ideas?
If you haven't made any changes on your computer account wise etc perhaps it may be an idea to first rule out the possibility of any 'nasties' hiding on your computer.
You could have a look here and do what scans you can manage and post the logs in the Spyware Hell part of the forum
http://forum.piriform.com/index.php?showtopic=20120
Thanks for the reply. I am using the Malwarebytes program now. Interestingly, the same note popped up as did when I tried to use CCleaner.
"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
However, with MB, I clicked ok and, the program started anyway.
With CCleaner, it still will not open the program.
so, I got Malwarebytes and, it found 2 Trojans. I got rid of those easy enough. But the problem remains.
I uninstalled CCleaner and installed again. On the install, it asks if I want to run.
Click yes, nothing happens.
Try to open from The Recycle Bin, and it still gives the same message.
so, I got Malwarebytes and, it found 2 Trojans. I got rid of those easy enough. But the problem remains.
I uninstalled CCleaner and installed again. On the install, it asks if I want to run.
Click yes, nothing happens.
Try to open from The Recycle Bin, and it still gives the same message.
You need to do everything on that page Hazelnut linked you to, or as much as possible!
Ok, Im working on all this right now. Then, reposting in Malware removal forum.