4 hours ago, JARROD said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> I have been asked to extend my license too </p> </div>
You will get occasional renewal reminders coming up to your expiry date with links to loyalty discounts and/or exclusive renewal offers. If there is a sale on, things get a little noisier for a couple of days. The current cashback promotion for renewing customers ends today, so you won't hear back about this one after the "last chance" message.
4 hours ago, JARROD said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Why don't they just deduct the [varies by currency] straight from the renewal price? </p> </div>
Our cashback offers let us give much bigger effective discounts that we normally be able to provide. There are a couple of extra steps that you need to go through after the purchase, but we have tried to make the process and quick and straightforward as we can to get the rebate paid back to you. We have rebated over $1M to customers over our recent cashback campaigns - so we have the process down reasonably smoothly.
The cashback is paid back as a rebate to the same method of payment that you use to place your order. If you purchase the 2 year CCleaner Premium / Kamo bundle (for up to 5 computers), you will receive a code along with the purchase that you can use to process your claim through a web form.
You can find more information about how the cashback offer works by scrolling down to read more on the cashback webpage that you visited, and also on https://www.ccleaner.com/ccleaner/cashback/how and https://www.ccleaner.com/ccleaner/cashback/support.
Some customers like the additional savings from the cashback, some prefer a straight discount. If the cashback process does not appeal to you, you may receive some form of straight discount offer (albeit with a smaller discount rate) at some point in the future before your licence expires.