An apology to all

Computer Help and Discussions The Lounge
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Back on Oct. 16, I had a big problem with Windows 8. It was not the first time Windows had failed me. Most of you on the forum are aware of this. And I swore that would be the end of it, no more of Windows 8 on my machine. So I began an odyssey to find a Linux based OS to replace Windows 8. I learned a lot about several Linux distros, their own quirks, their problems with UEFI and Secure Boot, networking, dual booting, and so on. And they all seemed to share two common problems: an inability to resume after suspend, and the inability to detect my Wi-Fi device from a cold boot (after a re-boot it would work). I scoured their respective forums looking for the solutions to these two problems, yet it seemed no matter what I tried, I could never get things to work right. And then on one forum someone mentioned the one thing I had never considered: BIOS. And it seemed to make sense, why would three different Linux operating systems all behave the same way? So it was off to the HP support website, and there I found it: On Sept. 30, HP had released version 2.3 of my BIOS. So for just over two weeks, while I still had Windows 8 installed, the HP support assistant software had failed it's primary purpose, to notify me of this important update. There was only one problem: to install the new BIOS, I would have to re-install Windows. So last Wednesday I did. Then I updated the BIOS. And so far, things are going smoothly, none of the glitches of the past have occurred. And so I've decided to give Windows 8 another chance.

And now I would like to apologize to the members of the forum, the moderators, and the developers in particular. I realize that the success of Piriform's products depends upon the success of Microsoft's product, Windows 8. I am sure I've caused a certain amount of dismay and angst by bad mouthing Windows 8 on this forum. The only excuse I can offer is this: I have some degree of knowledge of how to diagnose problems with Windows, and no knowledge of how to diagnose problems with BIOS. I can only work with the settings that are offered, assume that BIOS works as is, and that my problems must lie elsewhere. Again, my apologies, and I hope to make amends by offering a more positive attitude in the future.

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Glad you got it sorted out finally. Many of us on here have zero love for HP, so much to never buy anything from them ever again.

bad mouthing Windows 8 on this forum.

That's my job! All from experience of using it enough to not like it.

3

Ah, remember the heady days when if you were buying a printer, you would only look at a HP model. (the laserjet range rocked)

Now they are just like any of the others in the bunch.

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If you want a real eye opener, Google the phrase "HP laptop recovery failed". One person will start a thread on the HP support forum complaining about this, then another joins in, and another, and so on. Before you know it, there are a dozen or so people, all with the same problem. And that's just a single thread. There are dozens and dozens of threads like this. I guess I should consider myself lucky that it has worked for me without a glitch.

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Again, my apologies, and I hope to make amends by offering a more positive attitude in the future.

Well said, sir. :)

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Welcome to the Win 8 club Derek. I like it !! (although I am on 8.1 now)