Hello, I was charged 39.95 euros for a subscription that I had normally prevented from renewing. Do you think I could be reimbursed from Ccleaner? (Sorry if my English is not very good, I use a translator)
Did you originally pay using PayPal?
If so then it may be PayPal who is taking the subscription and you will have to contact them-
Hi @zarglou,
I can see from our records that you’ve contacted our support team, and I’ve asked them to follow up with you as soon as possible. I understand there’s been a delay, and I appreciate your patience while we work to get this resolved.