Hello, i got an activation code for CC on the web ( when using it on my laptop), but when i wanna activate it on the app as well, it says that its not possible. why? do i need another code for app? thanks ahead.
Do you have a multi-device CCleaner Plus or CCleaner Premium licence? ie. one that covers you for Android as well as PC?
If so then follow rhe guidance here: CCleaner Support Community
If you do not have a multi-device licence then you can either:
- Upgrade to CCleaner Plus (3-devices) or CCleaner Premium (5-devices).
Contact support for an upgrade to your current licence, or simply buy a new Plus/Premium licence. - Or you could buy a seperate CCleaner for Android through the Play store.
NOTE that if you buy CCleaner Android through the Play Store then you do not get a licence key from Piriform/CCleaner - your purchase is linked to your Google account instead and it is Google that you pay.
(Piriform/CCleaner know nothing about your individual purchase from Google).
Ok i see. i dont think its a multi one cause its the free trial
so guess it won’t work both devices?
You can try CCleaner Android by downloading the free version from the Play Store.
that i already have on my phone. thats why i asked to understand why the web one dosent match the same activation code for it as well.
thanks anyway u all…
Ahh, in that case your two options for upgrading it to Pro are as already given above.
Or you can just keep using it as the Free version.
Good information