Access denied

Recuva
1

When I click on the type of file I am looking for, it enters the file descriptions, such as jpeg ect, but also enters a red square with a star in the middle and when I click on scan, it comes back access denied?? :( What is happening??

Dou

2

Hi Dou, and welcome to Piriform.

The red square is there simply to clear the box for a different entry or to leave it blank and scan for all files.

Instructions here referencing that particular function:

http://docs.piriform.com/recuva/using-recu...t-to-search-for

Which Operating System are you using, and which type of file are you searching for?

3
Hi Dou, and welcome to Piriform.

The red square is there simply to clear the box for a different entry or to leave it blank and scan for all files.

Instructions here referencing that particular function:

http://docs.piriform.com/recuva/using-recu...t-to-search-for

Which Operating System are you using, and which type of file are you searching for?

Hi Dennis, thanks for the quick reply.

I am using XP home, version 2002 Service pack 3.

4
Hi Dou, and welcome to Piriform.

The red square is there simply to clear the box for a different entry or to leave it blank and scan for all files.

Instructions here referencing that particular function:

http://docs.piriform.com/recuva/using-recu...t-to-search-for

Which Operating System are you using, and which type of file are you searching for?

When I click on the "E" drive that is displayed, and then scan, it tells me access denied. The file name box won't let me type anything in the way of a file path. ???

5

Are you trying to recover the files from a different User Account, or maybe you don't have admin rights to these files?

You said were looking for a type of file. Was it any type in particular, or have you done a scan with the file box empty?

6
Are you trying to recover the files from a different User Account, or maybe you don't have admin rights to these files?

You said were looking for a type of file. Was it any type in particular, or have you done a scan with the file box empty?

I have admin rights , and the files are in the same user account.

I am looking for photo files, deleted from Picasa. I am not able to post to the file box, it won't let me do anything to it.

when I press the scan button, it always comes back access denied.

7

Are you running any security software it sounds like Recuva is being prevented from performing it's low level scanning.

Richard S.

8

Does Recuva work when you are in safe mode?

9
Are you running any security software it sounds like Recuva is being prevented from performing it's low level scanning.

Richard S.

I am running security software, and I'll look at that.Thanks Richard.

Dou

10
Does Recuva work when you are in safe mode?

I will try that.

Thanks Hazelnut

Dou