2.24.1010 - not cleaning temp dir

CCleaner for Windows CCleaner Windows Bug Reporting
1

thanks to the dev(s) for this software - been using it a long time and it works well overall.

2.24.1010 on XP isn't cleaning the temp directory. i change this directory on install do D:\TEMP for both system and user, but older versions of CC have handled this fine.

in system and user variables:

TMP D:\TEMP

TEMP D:\TEMP

2

Yes, it seems to be a bug. More people have reported this issue. Thanks for the heads up - I'm sure the developers will appreciate it.

3

same problem in 2.25.1025 as well :/

4

I'm sure the devs will see this cc.Man so I have removed your other thread about it :)

5

Sorry to hear that you are having problems with CCleaner.

Unfortunately, we haven't been able to reproduce this problem.

We have changed TMP and TEMP and after logging off we were able to clean the right folder.

Can you please provide more details of the steps you are taking so we can reproduce the problem?

Thanks

6

hi MrT

before we go too far let me ask you this; i have the system TEMP variables pointing to the root of a partition (d:\) rather than a directory (d:\temp) and i'm wondering if this is the problem? i'm asking because i see in options > custom files... you cannot add the root of a drive/partition

UPDATE:

this is, in fact, the problem. CC doesn't like it when you point the TEMP directory to the root of a drive (as from computer > properties > advances > system vars).

i changed the directory (both user and system) from D:\ to D:\TEMP and all is well

sorry for the trouble :)