Corinne123

Thank you so much for your response. I get what you're saying. I can't find a software that can scan my phone and find "lost" pictures, all they find are existing pictures that are in my gallery... I did check Google Drive and also OneDrive which is the one I usually use to back up my data, the thing is that when this happened I didn't have enough available storage on OneDrive so my data had not been backed up in a while. When I upgraded my storage, it was already too late. I think I'll give up, I pretty much tried everything and looked everywhere and came up empty. Thanks again for your help :)

What happened is that I had photos on my Samsung phone that I wanted to transfer to my laptop. The way I went about it is that I connected my phone to my laptop with the USB cable, clicked on "this PC", clicked on my phone in the list of available drives, opened the DCIM/Camera folder, selected my pictures, pressed ctrl+X (cut) then opened a folder on my laptop's desktop to transfer them there and pressed ctrl+V (paste). And then they vanished. I know it's not the correct way to do it, and I should have copied and pasted, or backed them up and then move them but I didn't. I downloaded Recuva since it is supposed to find deleted files and ran a deep scan on my laptop's main drive (C) and it found thousands of files. I selected the ones that were labelled as "pictures" by the recovery software, since the files that got lost are pictures, and hit the restore button. That's how I ended up with this list of files with long weird names and no extensions. I tried changing the extension, I tested on 2 files and added .png on one and .jpg on the other and tried to open with photo viewer. I got an error message that the file is not supported. And that's where I am now. Recuva found files that I deleted on purpose but not files that I deleted by accident which is incredibly strange, and I am unable to open the ones it found. Let me know if you need more info Thanks

Did that, didn't work. I added a jpg extension on some and a png extension on others and they don't open. When I tried to open with photo viewer, i got an error message saying that it doesn't support the file (why would photo viewer not support jpg files is beyond me!)

Hi I don't know if this is a bug or if there is something I need to do in order for it to work. I lost a number of photos while transferring from my phone to my computer and they are nowhere to be found. I looked absolutely everywhere (phone, trash, computer, recycle bin, OneDrive, Google photos, clipboard and anywhere you can think of) I downloaded Recuva and ran a deep scan to find the lost pictures. The scan brought up a large amount of files and I selected the ones I wanted to recover and hit the restore button. As I understand, I am not supposed to restore the files on the same drive from where they were lost/deleted as it would affect their quality, so I restored on a disk on key. When I open my folder on my DOK, I see a list of all the restored files but they don't have an extension so I can't open them. I have attached a screen shot of the contents of the folder. When I choose to view the results as thumbnails, a very small amount of files have a preview but probably 95% of them don't. I downloaded IrfanView and am unable to open the files with it. I am lost! Really hope someone can help me! Thanks