Dear support team,
Not only on my pc but at some people I know to we have the following problem:
When you let CCleaner run automatically at start-up then it deletes a preferences file of skype. You get an error when Windows is loaded and skype auto-starts. Then skype only shows the loading screen and no contact list. If you close skype and restart it then there is no problem. When you reboot without CCleaner then there is no problem to.
So it looks like CCleaner deletes a preferences file from skype at start-up, how to solve this?
I hope to hear from you soon.